Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Demario James

Pfafftown

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing

administrative tasks problem-solving with strong ethics, and integrity. Highly qualified organized, dedicated and comfortable working independently as manager and leader and as collaborative team member. Applies business experience and exercise decisive judgment to meet and exceed organizations. Approach challenges with innovative solutions, fostering positive change and organizational development. Successful at overseeing all areas of daily operations while being a cooperative forklift operator with several years of experience lifting, and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment, and experience in safely moving materials in high-volume warehouse environments to meet challenging demands and promote team productivity to ensure the success of the company.

Overview

21
21
years of professional experience
2003
2003
years of post-secondary education

Work History

Business Owner

Finesse 52 Auto Detailing
Winston-Salem
04.2018 - Current
  • Managed daily operations of auto detailing services at a customer-focused facility.
  • Supervised a team of detailers to ensure high-quality service delivery.
  • Developed and implemented efficient workflows for detailing processes and customer interactions.
  • Kept records for production, inventory, income, and expenses.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Determined pricing for products or services based on costs and competition.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Conducted market research to identify new opportunities for growth.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Auto Detail Manager

Jeep Chrysler Dodge
Kernersville
02.2013 - 03.2022
  • Managed daily operations of auto detailing team at dealership.
  • Oversaw quality control of vehicle appearance and cleanliness standards.
  • Trained staff on proper detailing techniques and safety protocols.
  • Collaborated with service department to optimize vehicle turnaround times.
  • Collaborated with other departments within the organization to ensure successful completion of projects.
  • Managed day-to-day operations of auto detailing shop, including scheduling and supervising staff.
  • Implemented safety protocols within the shop environment.
  • Provided excellent customer service to ensure satisfaction with the job done.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Operated forklifts to move materials within warehouse safely.
  • Loaded and unloaded shipments following safety protocols.
  • Conducted routine inspections on forklifts and equipment.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Used handheld scanners for warehouse management system compliance.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Operated power material handling equipment to accurately select and palletize loads.
  • Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
  • Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
  • Moved levers or controls of lifting devices to load, unload or stack material.
  • Weighed materials or products to record data on tags or labels.
  • Followed safe practices to mix and apply chemicals.
  • Performed inspections and made repairs on tractors.

Cook Shift Leader

Golden Corral Buffet and Grill
Winston-Salem
08.2004 - 04.2007
  • Supervised kitchen staff to ensure efficient food preparation and service.
  • Prepared high-quality dishes according to standardized recipes and safety guidelines.
  • Trained new cooks on kitchen procedures and operational standards.
  • Coordinated food presentation for buffet displays to enhance customer experience.
  • Implemented sanitation practices to uphold health and safety regulations in the kitchen.
  • Organized the work area for efficient functioning during shifts.
  • Reviewed food orders to verify accuracy before they were sent out.
  • Inspected equipment and ensured it was properly maintained by kitchen staff.
  • Enforced sanitation policies and procedures throughout the kitchen area.
  • Resolved customer complaints in a timely manner.
  • Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
  • Kept kitchen, cooking utensils and storeroom clean and neat.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Executed proper techniques when preparing menu item ingredients.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Made meals in accordance with company standards and requirements.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.

Education

North Forsyth High School
Winston Salem, NC

Skills

  • Team management
  • Operational efficiency
  • Quality control
  • Customer service
  • Incident response
  • Coaching and mentoring
  • Strategic planning
  • Verbal and written communication
  • Task delegation
  • Customer relations
  • Policies and procedures development
  • Driven and determined
  • Public speaking
  • Attention to detail
  • Organizational development

References

References available upon request.

Timeline

Business Owner

Finesse 52 Auto Detailing
04.2018 - Current

Auto Detail Manager

Jeep Chrysler Dodge
02.2013 - 03.2022

Cook Shift Leader

Golden Corral Buffet and Grill
08.2004 - 04.2007

North Forsyth High School

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Demario James