Delora Brown
Pikeville
Summary
Detail-oriented Administrative Professional with over 10 years of experience in customer service and office operations. Expertise in multi-line phone systems, scheduling, and data entry enhances workflow efficiency. Certified Notary Public with proficiency in Microsoft Office and a solid background in contract and vendor management, ready to optimize front office functions.
Overview
7
7
years of professional experience
Work History
Billing Coordinator
Season 2 Season Landscaping
Fuquay-Varina
03.2026 - Current
- Processed daily billing and managed invoice tracking software to ensure timely and accurate invoicing
- Reconciled credit transactions and processed information accurately, reducing discrepancies in financial records
- Managed time efficiency, optimizing team productivity through effective scheduling and prioritization
Contract Administrator
Romanoff HVAC
Raleigh
08.2023 - 03.2026
- Coordinated builder communication and scheduling to facilitate uninterrupted project flow
- Processed purchase orders and billing, ensuring accuracy and adherence to deadlines
- Ensured accounts compliance and performed data entry to streamline office operations
- Authenticated documents through notary duties
Office Administrator
Daniels and Daniels Construction
Goldsboro
02.2019 - 07.2023
- Delivered frontline customer service while efficiently managing multi-line phone systems to enhance communication
- Answered and directed calls, ensuring effective communication within the office
- Organized office records and maintained filing systems, ensuring timely access to information and effective correspondence management
- Supported office operations by ordering supplies and handling certified payroll documentation
Education
Office Administration -
Wayne Community College
Goldsboro, NCSkills
- Billing procedures
- Microsoft Excel
- Documentation review
- Computer literacy
- Time management
- Microsoft Word
- Customer service
- Communication skills
Timeline
Billing Coordinator
Season 2 Season Landscaping
03.2026 - Current
Contract Administrator
Romanoff HVAC
08.2023 - 03.2026
Office Administrator
Daniels and Daniels Construction
02.2019 - 07.2023
Office Administration -
Wayne Community College