Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delon McManus

Albemarle

Summary

Dynamic professional with extensive experience at Monarch, excelling in clinical record management and behavioral interventions. Proven ability in conflict resolution and strong communication skills, enhancing team performance and client outcomes. Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Overview

29
29
years of professional experience

Work History

Residential Team Lead

Monarch
11.2022 - Current

-Responsible for the clinical records for each individual we serve.

-Complete assessment

-Complete and submit authorizations for services with MCO's.

-Complete Person Centered Plans as needed.

-Complete Incident Reports

-Provide support to residential manager

-Communicate with guardians, MCO's, care mangers, and other leadership team members.

-Maintained accurate records of team activities and reported findings to management.

-Adapted quickly to new responsibilities and contributed to team objectives effectively.

-Trained new team members by relaying information on company procedures and safety requirements.

Residential Manager

Monarch
02.2021 - Current

-Oversee daily operations for the group home

-Oversee daily needs of the individuals we serve

-Ensure staffing coverage was available according to ratio, and provide coverage on-the-floor when needed.

-Monitored budgets

-Communicate with members of the leadership team

-Coordinated maintenance schedules and repairs to uphold facility standards and safety.

-Managed resident intake processes, ensuring compliance with regulatory requirements.

Behavioral Specialist

Monarch
10.2018 - Current

-Implemented individualized behavioral intervention plans for diverse client populations.

-Ensured the day-to-day needs of the group home and individuals were meet daily.

-Collaborated with multidisciplinary teams to enhance treatment outcomes and ensure comprehensive care delivery.

-Completed documentation daily for interventions provided.

-Administered medication

-Completed medical appointments

-Communicated with medical providers

Supervisor

Brookdale
02.1997 - 07.2018

- Supervised a team of 3-5 people

-Provided personal care to individuals.

-Administered medication

-Completed documentation

Education

Associate of Arts - Business Administration

Montgomery Community College
Troy, NC

Bachelor of Arts - Health Care Administration

Gardner-Webb University
Boiling Springs, NC

High School Diploma -

Pinecrest High School
Southern Pines, NC 28387
05-1997

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Adaptability to change processes and/or task as needed
  • Strong communication skillss

Timeline

Residential Team Lead

Monarch
11.2022 - Current

Residential Manager

Monarch
02.2021 - Current

Behavioral Specialist

Monarch
10.2018 - Current

Supervisor

Brookdale
02.1997 - 07.2018

Associate of Arts - Business Administration

Montgomery Community College

Bachelor of Arts - Health Care Administration

Gardner-Webb University

High School Diploma -

Pinecrest High School
Delon McManus