Summary
Overview
Work History
Education
Skills
Timeline
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Delmayca Kramer

Fayetteville,NC

Summary

Accomplished HR professional with extensive experience at the United States Army, adept in organizational development and conflict resolution. Spearheaded HR policy revamps and talent acquisition strategies, significantly enhancing operational efficiency and employee engagement. Skilled in HR analytics and fostering excellent communication, my leadership contributed to a notable reduction in turnover rates.

Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across Army's company environments.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

26
26
years of professional experience

Work History

Senior Human Resources Officer

United States Army
03.1999 - Current
  • Ensured compliance with federal, state, and local employment laws through regular audits and policy reviews.
  • Assessed and revamped outdated HR policies, aligning them with current industry best practices to ensure legal compliance and operational efficiency.
  • Developed targeted learning and development programs to address skill gaps within the organization, enhancing overall employee capabilities.
  • Improved leadership development by designing and implementing targeted training programs for managers and executives.
  • Reduced turnover rates through effective talent management and employee engagement strategies.
  • Conducted regular reviews of HR processes to identify inefficiencies or redundancies that could be eliminated or streamlined for increased effectiveness.
  • Maintained compliance with employment laws and regulations through continuous monitoring of legal updates and prompt implementation of required changes.
  • Spearheaded change management efforts during organizational restructuring, minimizing disruption to employees and maintaining productivity levels.
  • Developed effective internal communication strategies, keeping employees informed and engaged on company updates, policies, and initiatives.
  • Developed comprehensive onboarding procedures to ensure smooth integration of new hires into the organization.
  • Collaborated with cross-functional teams to address employee concerns and provide innovative solutions to complex HR challenges.
  • Promoted a culture of learning within the organization by offering various professional development opportunities to employees at all levels.
  • Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
  • Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Human Resources Specialist

Department Of Veteran Affairs-Veterans Health Administration
11.2012 - 04.2013
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
  • Conducted regular performance evaluations, providing constructive feedback to foster professional growth.
  • Improved organizational culture with introduction of team-building activities.
  • Streamlined recruitment processes for efficiency, reducing average hiring time significantly.
  • Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
  • Analyzed job roles and responsibilities to ensure alignment with organizational goals and employee capabilities.
  • Collaborated with department heads to identify staffing needs and strategize recruitment efforts.
  • Led diversity and inclusion initiatives, creating more inclusive workplace.
  • Oversaw compliance with labor laws and regulations, minimizing risk of legal issues.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Assisted with writing job postings and job descriptions for boards.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Education

Master of Science - Marriage And Family Therapy

Liberty University
Lynchburg, VA
05-2026

Master of Science - Health Services Administration

Central Michigan University
Mount Pleasant, MI
05-2002

Skills

  • Microsoft Office
  • Career development
  • Report writing
  • Document management
  • Performance evaluation
  • Records management
  • Family outreach
  • Conflict mediation
  • Employee resource referrals
  • Problem-solving abilities
  • Organizational skills
  • Excellent communication
  • Active listening
  • Conflict resolution

Timeline

Human Resources Specialist

Department Of Veteran Affairs-Veterans Health Administration
11.2012 - 04.2013

Senior Human Resources Officer

United States Army
03.1999 - Current

Master of Science - Marriage And Family Therapy

Liberty University

Master of Science - Health Services Administration

Central Michigan University
Delmayca Kramer