Delisa Winchester
Walkertown
Summary
Resourceful Customer Service Representative who meets and exceeds expected tasks. With the capacity to troubleshoot And resolve issues quickly. With patience and efficiency to Minimize customer dissatisfaction. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
14
14
years of professional experience
1
1
Certification
Work History
PCA
Always Best Care
08.2024 - 02.2025
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Sleep Tech Trainee
Atrium Health
03.2024 - 06.2024
- Training to learn how to do the 10-20 hook up on patients
- Preparing them to get fitted for their Cpap machine
- Also learning how to score their sleep patterns
Home Health Aide
Living Well Family Care
11.2023 - 03.2024
- PCA- Assisted with Bathing/Dressing, Feeding and taking medication
- Also sitting with patients to give them the companionship that they need
Environmental Services
Crothall Healthcare
07.2017 - 03.2024
- Cleaning Outpatient Areas wiping sinks, tables, Iv poles Cleaning bathrooms, Mopping areas, Cleaning break rooms, vacuuming offices
- Pulling trash
Custodial Lead
Wake Forest University
06.2011 - 01.2014
- Assisted team in cleaning by thoroughly cleaning buildings
- Also Following MSDS safety data sheets for using different type of chemicals to clean with, assist management with repairs and to assist in building operating systems
- Ordering supplies and equipment
Education
Associate of Applied Science - Medical Office Administration
Fayetteville Technical Community College
Fayetteville, NC05-2026
Cosmetology - cosmetology
Empire Beauty School
Winston-Salem, NC01.2017
Associate’s degree - early childhood education
Forsyth Technical Community College
Winston-Salem, NC05.2011
High School Diploma -
Robert B. Glen High School
Winston-Salem, NC06.1993
Skills
- Early Childhood Education (10 years)
- Microsoft Windows (10 years)
- Teaching (10 years)
- Childcare
- Toddler Care (10 years)
- Classroom Management
- Environmental Services (10 years)
- Compassionate care
- Dementia care
- Personal hygiene assistance
- Safety awareness
- Medication reminders
- Patient documentation
- Mobility support
- Patient observation
Certification
- Driver's License June 1998 to March 2025
- CPR Certification January 2000 to February 2026
- BLS Certification
Timeline
PCA
Always Best Care
08.2024 - 02.2025
Sleep Tech Trainee
Atrium Health
03.2024 - 06.2024
Home Health Aide
Living Well Family Care
11.2023 - 03.2024
Environmental Services
Crothall Healthcare
07.2017 - 03.2024
Custodial Lead
Wake Forest University
06.2011 - 01.2014
Associate’s degree - early childhood education
Forsyth Technical Community College
Associate of Applied Science - Medical Office Administration
Fayetteville Technical Community College
Cosmetology - cosmetology
Empire Beauty School
High School Diploma -
Robert B. Glen High School
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