Summary
Overview
Work History
Education
Skills
Timeline
Generic
Deliah Carpenter

Deliah Carpenter

Concord

Summary

Proactive and detail-oriented professional with extensive experience in customer service, administration, and communication. Adept at creating organized systems, resolving tenant inquiries, and fostering positive relationships. Currently pursuing a Bachelor's degree in Business Administration with a concentration in Human Resources, alongside a Real Estate License, to deepen expertise in property management and tenant satisfaction. Seeking a role to leverage strong problem-solving, interpersonal skills, and leadership experiences.

Overview

11
11
years of professional experience

Work History

Data Entry/Outreach Member

Union Church CLT
11.2024 - Current
  • Fostered positive and engaging interactions with guests and congregation members, creating a welcoming atmosphere.
  • Developed and coordinated outreach programs to strengthen community ties, including organizing workshops, social events, and service initiatives.
  • Cultivated relationships with local organizations to facilitate collaborative projects, showcasing strong interpersonal and networking abilities.
  • Provided meticulous administrative support for outreach efforts, including maintaining accurate records and tracking engagement metrics.
  • Designed and distributed promotional materials (digital and print) to raise awareness of events and activities.

Physical Scribe

AQuity Solutions
08.2022 - 05.2023
  • Ensured meticulous and accurate documentation in fast-paced environments, demonstrating attention to detail essential for managing patient medical records.
  • Communicated effectively with diverse professionals, adapting seamlessly to dynamic and high-pressure situations.

Lead Teacher/ Admin Assistant

Locust Child Development Center
07.2019 - 07.2022
  • Built strong relationships with parents by providing consistent updates on student progress and partnering on strategies to enhance academic achievement—demonstrating excellent communication and relationship-building skills, vital for tenant relations.
  • Exhibited patience and composure in varied situations, fostering growth and positive outcomes—essential traits for managing tenant concerns and resolving conflicts.
  • Developed and implemented tailored approaches to meet diverse learning needs, showcasing adaptability and problem-solving abilities—valuable for addressing individual tenant requirements.
  • Collaborated regularly with parents, students, and staff, providing insights and aligning on methodologies—highlighting teamwork and interpersonal skills crucial for engaging with tenants and property management teams.
  • Designed structured lesson plans and maintained classroom behavior, ensuring an organized and productive environment—demonstrating planning and organizational expertise applicable to leasing processes.
  • Kept communication open with parents and colleagues, emphasizing collaboration and attention to detail—skills transferable to maintaining clear communication with tenants and coordinating with property teams.

Cashier/CSR

Harris Teeter
10.2017 - 12.2019
  • Provided exceptional customer support to over 100 clients daily, showcasing efficiency and excellent communication.
  • Addressed customer queries swiftly and effectively, demonstrating problem-solving abilities.
  • Managed cash register transactions with remarkable precision, handling cash, checks, and credit cards.
  • Guided customers through their inquiries and offered outstanding service, earning positive feedback.
  • Handled customer complaints professionally, improving relations and promoting loyalty.
  • Clarified policies and resolved concerns, effectively communicating complex information.
  • Welcomed patrons warmly and attended to their needs promptly, creating a welcoming atmosphere.

Childcare Volunteer

Norwood Headstart
08.2018 - 06.2019
  • Supervised diverse groups of children during playground activities and field trips, demonstrating adaptability and organizational skills.
  • Acted as a positive role model, encouraging healthy social interactions.
  • Provided a safe and nurturing space, facilitating engagement and growth.
  • Collaborated with volunteers to create supportive environments, showcasing teamwork and interpersonal abilities.
  • Resolved disputes with patience and empathy, guiding peaceful outcomes.
  • Adhered to strict safety standards and policies, ensuring compliance.
  • Fostered a sense of community by promoting shared responsibility and mutual respect.
  • Enhanced communication with parents, providing consistent updates on children’s progress.

Spanish Club Volunteer

South Stanly High School
08.2018 - 06.2019
  • Organized and managed fundraising initiatives to encourage engagement and enthusiasm, demonstrating marketing and promotional skills valuable for showcasing available properties and building tenant interest.
  • Oversaw club activities and contributed to special events, showcasing strong event planning and organizational abilities.
  • Facilitated enjoyable and well-organized gatherings through effective planning and execution.
  • Maintained consistent communication with team members to stay informed on opportunities and upcoming events, showcasing teamwork and interpersonal skills.

Peer Support Volunteer

South Stanly High School
08.2016 - 06.2019
  • Collaborated with team members to develop and implement creative concepts for engagement activities, demonstrating teamwork and problem-solving skills.
  • Enhanced program visibility by partnering with local organizations for outreach campaigns and networking events, showcasing strong interpersonal and networking abilities.
  • Conducted consistent follow-ups to track participant progress, address challenges, and adjust support strategies, highlighting attention to detail and adaptability.

Private Nanny

Colson Family
11.2013 - 08.2018
  • Fostered transparent communication with parents regarding children’s development and needs, building trust and strong relationships.
  • Managed home responsibilities, including organizing and handling errands, showcasing multitasking and time management abilities.
  • Engaged in interactive activities, such as solving puzzles and reading stories, creating a positive and welcoming atmosphere.

Prepared nutritious meals and snacks, tailoring them to individual needs.

  • Created a warm and supportive environment, promoting social and emotional development.
  • Set clear expectations and established boundaries, ensuring a harmonious and respectful environment.
  • Built professional relationships with families by maintaining open dialogue and offering affirmative feedback.

Administrative Support Volunteer

Atrium Health
05.2017 - 08.2017
  • Maintained accurate and detailed documentation across diverse software platforms, demonstrating precision and organizational skills.
  • Streamlined communication pathways by efficiently handling correspondence, emails, and phone inquiries, showcasing strong interpersonal and multitasking abilities.
  • Provided timely administrative support to colleagues, offering problem-solving assistance and ensuring smooth operations.
  • Managed and optimized both digital and physical filing systems, emphasizing attention to detail and efficiency.
  • Routed and responded to phone calls, maintaining clear and concise records.

Education

Bachelor Of Business Administration And Management - Business Administration And Management

University of Phoenix
Tempe, AZ

Associate Of General Studies - General Studies

Durham Technical Community College
Durham, NC
06.2023

High School Diploma -

South Stanly High School
Norwood, NC
06.2019

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Attention to detail
  • Multitasking Abilities
  • Multitasking
  • Excellent communication
  • Active listening
  • Organization and time management
  • Decision-making

Timeline

Data Entry/Outreach Member

Union Church CLT
11.2024 - Current

Physical Scribe

AQuity Solutions
08.2022 - 05.2023

Lead Teacher/ Admin Assistant

Locust Child Development Center
07.2019 - 07.2022

Childcare Volunteer

Norwood Headstart
08.2018 - 06.2019

Spanish Club Volunteer

South Stanly High School
08.2018 - 06.2019

Cashier/CSR

Harris Teeter
10.2017 - 12.2019

Administrative Support Volunteer

Atrium Health
05.2017 - 08.2017

Peer Support Volunteer

South Stanly High School
08.2016 - 06.2019

Private Nanny

Colson Family
11.2013 - 08.2018

Bachelor Of Business Administration And Management - Business Administration And Management

University of Phoenix

Associate Of General Studies - General Studies

Durham Technical Community College

High School Diploma -

South Stanly High School
Deliah Carpenter