Delaney Hooper
Cullowhee
Summary
Compassionate and motivated BSW student seeking field placement to support individuals and families through culturally responsive, strengths-based practice. Skilled in active listening, conflict resolution, and building positive client relationships.
Overview
4
4
years of professional experience
Work History
Server
Tapoco Lodge
Robbinsville
12.2022 - 08.2025
- Provided excellent customer service by actively listening to guest needs and ensuring a positive dining experience.
- Supported teamwork by assisting with bussing, food running, and hosting responsibilities as needed.
- Maintained professionalism and multitasked effectively in a fast-paced environment.
- Resolved customer concerns with patience and empathy to promote satisfaction and return business.
Cashier, Kitchen
Papas Pizza
Robbinsville
07.2021 - 12.2022
- Worked flexibly across multiple roles including cashier, cook, pizza cutter, sub maker, and prep.
- Delivered friendly customer service while managing orders and payments accurately.
- Prepared food items efficiently while following safety and quality standards.
- Balanced multiple responsibilities, demonstrating strong time management.
Education
Some College (No Degree) - Social Work
Western Carolina University
Cullowhee, NC05-2026
Some College (No Degree) -
Tri-County Community College
RobbinsvilleSkills
- Customer service
- Team collaboration
- Conflict resolution
- Active listening
- Time management
- Empathy & Patience
Affiliations
- Chancellor’s List (Fall 2023, Spring 2024)
- Dean’s List (Fall 2022, Spring 2023)
- Promoted to Manager and awarded bonus at Papas Pizza after demonstrating leadership and outstanding performance
- HOSA Regional Competition Placed 3rd twice in event
- Consistently active in strength training and gym routines, demonstrating discipline and commitment to personal well-being
- Volunteered at blood drives, supported club fundraisers, and participated in community events to promote engagement.
Timeline
Server
Tapoco Lodge
12.2022 - 08.2025
Cashier, Kitchen
Papas Pizza
07.2021 - 12.2022
Some College (No Degree) - Social Work
Western Carolina University
Some College (No Degree) -
Tri-County Community College
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