Delana Hodge
Mooresville
Summary
Dynamic and dedicated professional with lifeguard certification and strong customer service skills, honed at Mecklenburg County. Recognized for leadership qualities and commitment to public safety, ensuring a positive experience for all pool patrons.
Professional with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor.
Overview
3
3
years of professional experience
Work History
Lifeguard
Mecklenburg County
01.2024 - Current
- Learn and maintain proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensure swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitor safety of guests in and around swimming pool.
- Provide friendly customer service to guests and addressed concerns.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Swim Lesson Instructor
Mecklenburg County
01.2024 - Current
- Increased student confidence in the water through positive reinforcement and gradual progression of skills.
- Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
- Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.
Secretary
Competition Transmission and Gears
07.2022 - 12.2023
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
High School Diploma -
Career Academy & Technical School
350 Old Murdock Road, Troutman, NC 2816605-2024
Skills
- Lifeguard certification
- First aid
- CPR and AED training
- Certified in CPR/AED
- Customer service
- Public safety knowledge
- Water rescue techniques
- Equipment management
- Swimming lessons
- Lifeguard operations
- Leadership qualities
- Strong communicator
- Hazard removal
Timeline
Lifeguard
Mecklenburg County
01.2024 - Current
Swim Lesson Instructor
Mecklenburg County
01.2024 - Current
Secretary
Competition Transmission and Gears
07.2022 - 12.2023
High School Diploma -
Career Academy & Technical School
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