DEJHAH METOYER

• Coordinated personnel and administrative support for 2,000+ personnel during Operation Allies Refuge, ensuring accurate accountability, manifest operations, and secure processing in a high-pressure environment.
• Maintained confidential personnel records, processed HR actions, awards, benefits, identification credentials, and pay-related documentation while ensuring accuracy and regulatory compliance.
• Processed 300+ military award recommendations and numerous personnel actions, maintaining timely turnaround while supporting organizational readiness.
• Assisted Soldiers with pay, travel, benefits, family separation, and administrative concerns by providing guidance, resolving issues, and connecting them with appropriate resources.
• Supported personnel accountability across multiple deployed locations during Operation Inherent Resolve, maintaining accurate reporting and strengthening operational readiness.
• Created and implemented standardized administrative procedures (SOPs) that improved workflow efficiency and helped personnel successfully navigate complex administrative processes.
• Delivered responsive customer service to Soldiers, leaders, and multidisciplinary teams while managing competing priorities in fast-paced operational environments.
• Managed Common Access Card (CAC) verification and personnel identification processes supporting 300+ personnel during deployment operations.
• Coordinated Soldier Readiness Processing for 400+ deploying Soldiers, ensuring required documentation, records, and personnel actions were completed accurately and on schedule.
• Collaborated with commanders, senior leaders, finance offices, medical personnel, and external agencies to resolve complex personnel issues while protecting confidential information.
• Trained and mentored Soldiers on administrative procedures, HR systems, and organizational processes, promoting accuracy and professional development across the team.
• Demonstrated professionalism, sound judgment, and adaptability while supporting combat deployments, humanitarian operations, and high-tempo military missions.

In Progress