Deivione Brown
Durham
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
11
11
years of professional experience
Work History
Patient Service Representative
Caswell Family Medical Center
Yanceyville
07.2024 - Current
- Coordinated patient scheduling and appointment confirmations, enhancing patient flow and satisfaction.
- Registered patients by verifying records to update computer system and patient charts.
- Facilitated payment collection, ensuring timely processing of patient accounts and reducing delays.
- Demonstrate effective communication and concern for rights, privacy and confidentiality of the patients
- Process incoming requests such as orders, refills, referral requests and medical records
- Performed administrative duties such as filing, faxing, photocopying environment.
Child Care Specialist
Preferred Childcare
Greensboro
12.2024 - 06.2025
- Engaged children in structured educational and recreational activities to foster learning and development
- Encouraged language development by reading books aloud and storytelling, enhancing children's communication skills
- Demonstrated patience and understanding while supporting children through challenging behaviors, promoting emotional growth
- Provide attentive care and security to children
- Maintain cleanliness and organization in children's living and play areas
- Abide and follow the rules of the family preference regarding discipline and child rearing practices
- Assisted with meal preparation and clean-up for children.
Medical Scribe
ProScribe, Novant Health Northern Family Medicine
Greensboro
11.2023 - 06.2024
- Assisted healthcare provider with real-time charting during patient visits.
- Followed provider throughout shift in high-volume, busy environments.
- Entered orders for prescriptions, labs, referrals, and x-rays through EMR following the physician's guidance
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Provided clerical support to physicians during office hours, including scheduling follow-up appointments and ordering supplies as needed.
Computer Technician (Seasonal)
God of Deliverance Ministries
Rocky Mount
01.2015 - Current
- Conducted regular computer maintenance to support uninterrupted ministry operations.
- Performed basic network troubleshooting and maintenance activities.
- Performed basic network troubleshooting and maintenance to resolve issues promptly.
- Assisted in upgrading systems to improve overall operational performance.
Education
B.S. - Biology
North Carolina A&T State University
Greensboro, NC12-2023
Skills
- Patient scheduling
- Medical record management
- Insurance verification
- EMR charting
- eClinicalWorks
- Medical Terminology
- Health information privacy
- Document filing
- Time Management
- Patient Support
- Analytical Thinking
- Problem Solving
- Team collaboration
- Effective Oral & Written Communication
- Attention to detail
- Healthcare industry
Timeline
Child Care Specialist
Preferred Childcare
12.2024 - 06.2025
Patient Service Representative
Caswell Family Medical Center
07.2024 - Current
Medical Scribe
ProScribe, Novant Health Northern Family Medicine
11.2023 - 06.2024
Computer Technician (Seasonal)
God of Deliverance Ministries
01.2015 - Current
B.S. - Biology
North Carolina A&T State University