Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deidre Rice

Matthews

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Private Caregiver

Dorothy Roberts
Charlotte
06.2023 - 04.2025
  • Assisted with daily personal care routines for clients.
  • Provided companionship to enhance emotional well-being of clients.
  • Documented client health changes and communicated with healthcare professionals.
  • Ensured compliance with safety protocols and care guidelines.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Engaged with patients and families to provide emotional support and daily living instruction.

Receptionist

Nothlake House Assisted Living
Charlotte
06.2018 - 06.2023
  • Greeted residents and visitors warmly to create a welcoming environment.
  • Managed multi-line phone system to efficiently handle incoming calls.
  • Coordinated deliveries and mail distribution for residents and staff.
  • Collaborated with healthcare staff to relay important messages regarding resident needs.
  • Greeted visitors and provided them with assistance.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Office Manager

Caring At Heart HomeCare
Charlotte
09.2016 - 10.2018
  • Managed office supplies and inventory to ensure availability for staff.
  • Coordinated schedules and meetings for executives and team members.
  • Maintained relationships with vendors to secure services and supplies effectively.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.

Education

High School Diploma -

Southern Durham
Durham, NC
06-1987

Skills

  • Personal care assistance
  • Safety compliance
  • Health monitoring
  • Emotional support
  • Care coordination
  • Problem solving
  • Time management
  • Fall prevention
  • First aid and safety
  • Behavior redirection
  • Errand running
  • Elderly care
  • ADL assistance
  • Care plan assessment
  • Relationship building
  • Transportation services
  • Dementia care
  • Daily living assistance
  • Housekeeping tasks
  • Supportive companionship
  • Nutrition
  • Dependable and responsible
  • Housekeeping
  • Alzheimer's care
  • Basic housekeeping

Certification

  • PCA
  • CPR

Timeline

Private Caregiver

Dorothy Roberts
06.2023 - 04.2025

Receptionist

Nothlake House Assisted Living
06.2018 - 06.2023

Office Manager

Caring At Heart HomeCare
09.2016 - 10.2018

High School Diploma -

Southern Durham

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Deidre Rice