Deidra Henry
Jacksonville,NC
Summary
Hardworking patient care technician/nursing student with 6 years of experience and knowledge of patient care, as well as combining customer service and management. Enthusiastically offers proactive approach to delivering exceptional patient care in a fast pace environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Technician II- CCHT
Fresenius Medical Care Dialysis
09.2021 - Current
- Operate dialysis machines and provide care to patients undergoing dialysis treatment involving setting up dialysis machine, monitoring patients during treatment, and performing machine maintenance.
- Collected and transported specimens to prepare for lab testing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Habilitation Technician- PRN
Carobell. Inc.
02.2019 - Current
- Monitor progress and document any patient health status changes, keeping healthcare team updated.
- Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
- Providing assistance with personal care to IDD individuals.
- Ensure safety and well being of each individual in alignment to care plan.
Patient Care Technician I-CCHT
Davita
02.2020 - 09.2021
- Oversaw work of technicians to educate on proper procedures and how to prioritize care tasks.
- Precepted entry level and nurses following established standards of practice and organizational policies.
- Operate dialysis machines and provide care to patients undergoing dialysis treatment involving setting up the machine, monitoring the patient during treatment, and performing machine maintenance.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Measure and record patients' pre-dialysis and post-dialysis vital statistics, including weight, temperature, blood pressure, pulse rate, and respiration rate.
Home Health Aide
Maxim Healthcare
02.2019 - 07.2019
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Supervisor-Key Holder
Burkes Outlet
05.2016 - 02.2020
- Organize, delegate, prioritize to achieve all operational goals.
- Evaluate daily/weekly/monthly reports to develop and execute store action plans to ensure company standards are met.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Assistant Manager-Customer Service
V.F Outlet
06.2012 - 05.2015
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Collaborated with upper management to improve customer service processes and support structures.
- Generated customer satisfaction surveys to analyze results into action plans.
Education
ADN-Associate Degree Nursing - Registered Nursing
Craven Community College
New Bern, NC12.2024
Associate of Arts - General Studies
Northwest Mississippi Community College
Senatobia, MS12.2013
High School Diploma -
South Panola High School
Batesville, MS05.2010
Skills
- Patient Care
- Adaptability
- Professionalism
- Infection Control
- Teamwork Abilities
- Vital Signs Monitoring
- Observation Documentation
- Medical Equipment Operation
Certification
- CCHT-Hemodialysis
- CNA II- Nurse Aide II
- CPI-Crisis Prevention
- BLS-Basic Life Support
- MHFA-Mental Health First Aide
Affiliations
- Student Nurse Association-SNA
Timeline
Patient Care Technician II- CCHT
Fresenius Medical Care Dialysis
09.2021 - Current
Patient Care Technician I-CCHT
Davita
02.2020 - 09.2021
Habilitation Technician- PRN
Carobell. Inc.
02.2019 - Current
Home Health Aide
Maxim Healthcare
02.2019 - 07.2019
Supervisor-Key Holder
Burkes Outlet
05.2016 - 02.2020
Assistant Manager-Customer Service
V.F Outlet
06.2012 - 05.2015
ADN-Associate Degree Nursing - Registered Nursing
Craven Community College
Associate of Arts - General Studies
Northwest Mississippi Community College
High School Diploma -
South Panola High School
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