Dynamic professional with extensive experience in guest assistance and event support. Recognized for strong teamwork and meticulous attention to detail. Committed to maintaining security standards while delivering exceptional guest experiences.
Overview
4
4
years of professional experience
Work History
Guest Relations Associate
BEST
Charlotte
08.2024 - Current
Assisted in ticketing and guest services at concerts, games, and events.
Guided fans in locating seating to enhance event experience.
Operated elevators to facilitate smooth access to different floors.
Performed security duties, including operating metal detectors and inspecting bags.
Boards
City Barbecue
Charlotte
09.2023 - Current
Executed meat cutting and order preparation for efficient kitchen operations.
Assisted in packaging large catering orders for events, including UNCC football games.
Provided front-of-house support by taking orders and delivering curbside service.
Maintained cleanliness of dishes, garbage disposal, and lobby areas to enhance guest experience.
Team Member
Five Guys
Charlotte
09.2021 - 09.2023
Efficiently took customer orders to ensure prompt service and satisfaction.
Calibrated grill settings for optimal cooking performance.
Skillfully cooked on the grill to maintain menu quality.
Performed dishwashing duties to uphold cleanliness standards.
Thoroughly cleaned lobby and back-of-house areas for a welcoming environment.
Sales Associate
Burlington
Charlotte
09.2022 - 02.2023
Rang up customer purchases and balanced cash drawers accurately.
Assisted with sales floor operations by restocking shelves and tagging merchandise.
Monitored store security by greeting customers, checking receipts, and preventing shoplifting.
Education
High School Diploma -
Central Piedmont Community College
Charlotte, NC
08-2022
Skills
Guest assistance
Security procedures
Customer interaction
Order preparation
Event coordination
Cash handling
Effective communication
Community
The Males Place Inc (The Males Place Inc. is a nonprofit organization based in Charlotte, North Carolina, that focuses on mentoring, empowering, and educating young Black males through cultural awareness, service, and leadership development. Their community work is deeply rooted in social justice, historical awareness, and practical skill-building.)