De'Carlos Maxwell
Chapel Hill
Summary
- With a proven track record at Durham County Sheriff's Office, I excel in humane animal treatment and emergency response, showcasing strong investigative skills and stress tolerance. My achievements include enhancing public safety and animal welfare, underpinned by effective collaboration with local agencies and stakeholders.
- Knowledgeable Animal control officer with solid background in animal welfare and public safety. Successfully managed animal control operations, resolving various animal-related issues and ensuring community compliance with regulations. Demonstrated effective conflict resolution and communication skills.
- Empathetic Animal Control Officer looking to build upon skills and tackle new responsibilities. Skilled in feeding and exercising animals. Talented at providing minor medical attention to injured animals, including wound cleaning, nail trimming and administering vaccinations.
- Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.
- Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
- Experienced with monitoring and coordinating security operations. Utilizes communication and problem-solving skills to ensure swift and effective responses. Track record of maintaining safety and security through diligent and efficient practices.
- Personable and reliable, with strong sense of responsibility and dedication to safety. Understanding of security protocols and emergency response procedures, combined with proficiency in communication and coordination. Prepared to enhance site security and ensure effective incident management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Animal Control Officer
Durham County Sheriff's Office
05.2024 - Current
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Investigated and gathered information regarding animal-related complaints.
- Captured domestic and wild animals.
Security Officer
Atrium Health
08.2023 - 02.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Dispatcher
Atruim Medical Center
02.2023 - 09.2023
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
- Enhanced security response times by efficiently dispatching officers to incidents and alarms.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
- Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
- Provided superior customer service by addressing client concerns promptly and professionally, maintaining positive relationships with clients.
- Improved communication between security teams by implementing a standardized radio protocol for incident reporting.
Security Officer
Atruim Medical Center
06.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Animal Control Officer
Charlotte Mecklenburg Police Department
07.2021 - 07.2022
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
- Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
Detention Officer
Rowan County Sheriff
10.2019 - 06.2021
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Education
High School Diploma -
Mallard Creek High School
Charlotte, NC06-2017
Skills
- Humane animal treatment
- Animal welfare laws
- Animal behavior
- Investigative report preparation
- Report writing
- Incident reporting
- Security guard license
- General security
- Incident reports
- Daily reports
- Dispatch software
- Stress tolerance
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
Certification
- Basic Life Support for Healthcare Providers Certification - American Heart Association.
- Emergency Police Dispatcher (EPD) - National Academies of Emergency Dispatch.
- Emergency Medical Dispatcher (EMD) - National Academies of Emergency Dispatch.
- Emergency Fire Dispatcher (EFD) - National Academies of Emergency Dispatch.
Timeline
Animal Control Officer
Durham County Sheriff's Office
05.2024 - Current
Security Officer
Atrium Health
08.2023 - 02.2024
Security Dispatcher
Atruim Medical Center
02.2023 - 09.2023
Security Officer
Atruim Medical Center
06.2022 - 02.2023
Animal Control Officer
Charlotte Mecklenburg Police Department
07.2021 - 07.2022
Detention Officer
Rowan County Sheriff
10.2019 - 06.2021
- Basic Life Support for Healthcare Providers Certification - American Heart Association.
- Emergency Police Dispatcher (EPD) - National Academies of Emergency Dispatch.
- Emergency Medical Dispatcher (EMD) - National Academies of Emergency Dispatch.
- Emergency Fire Dispatcher (EFD) - National Academies of Emergency Dispatch.
High School Diploma -
Mallard Creek High School
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