Summary
Overview
Work History
Education
Skills
Industry Application
Skills Inventory
Chronological Experience
Training
Tools Methods
Roles
Timeline
Generic

Debra Curry-Williams

Lincolnton

Summary

Dynamic Business Risk & Control Senior Associate at Wells Fargo with a proven track record in internal operations monitoring and third-party risk management. Successfully facilitated risk programs, achieving significant compliance improvements. Adept at problem-solving and fostering collaboration, I bring strong analytical skills and a passion for driving operational excellence.

Overview

20
20
years of professional experience

Work History

Business Risk & Control Senior Associate

Wells Fargo
08.2019 - Current
  • Facilitated issue management lifecycle for Corporate & Investment Banking Technology and CTO Enterprise Application Hosting Services.
  • Monitored and evaluated risks impacting business functions while aligning necessary controls.
  • Collaborated with business units on risk management of specific programs.
  • Provided guidance on policy interpretation and escalated governance program issues.
  • Reviewed and entered Risk Acceptance, Issues, and Corrective Actions into SHRP.
  • Generated monthly updates for comprehensive risk reporting.

Surveillance Manager

Synchrony Financial
08.2014 - 08.2019
  • Spearheaded internal risk programs for ~600 suppliers, ensuring compliance with policy and regulations.
  • Conducted initial and periodic risk assessments to evaluate first and third-party risks.
  • Facilitated vendor risk management program through continuous analysis and process coordination.
  • Aggregated vendor risk data to create insightful reports for diverse audiences.
  • Guided vendor relationship owners in understanding risk management policies and processes.
  • Championed vendor risk management initiatives to foster a collaborative business environment.

Project Coordinator/Jr. Project Manager

Strategic Staffing Solutions
07.2013 - 06.2014
  • Chaired site meetings and distributed minutes to project team members.
  • Assessed project issues and identified solutions to achieve objectives.
  • Proactively tracked metrics and project outputs in MS Project, Planview, PM Universal Workstation, and STAMP to ensure key milestones were met.
  • Applied effective methodologies and control techniques for project management.
  • Coordinated elements contributing to financial success throughout the project lifecycle.
  • Collaborated with team and stakeholders to establish best practices and improve project delivery.
  • Assisted in creating and maintaining SharePoint site for 2010 project resources.

Reporting & Governance Senior Analyst

Bank of America
04.2006 - 07.2013
  • Facilitated project team meetings, updated calendars, and tracked reporting metrics for efficiency.
  • Oversaw daily operations of 1,300+ contractors, managing onboarding and offboarding processes.
  • Counseled employees on EEO, ADA, performance issues, and termination procedures to ensure compliance.
  • Collaborated with legal, business units, and accounting to resolve operational issues promptly.
  • Managed vendor relationships to enhance client satisfaction and loyalty across services.
  • Analyzed operational data to inform strategic business decisions and identify improvement opportunities.
  • Produced training documentation for Issue Escalation Report presented to Bank CEO.
  • Assisted with board reporting for Remediation Strategies Team to ensure regulatory compliance.

Business Support Manager/Administrative Assistant III

Bank of America
04.2006 - 05.2009
  • Executed Green Belt Project for HE Fiserv Miscellaneous charges, achieving savings of approximately $600K through DMAIC process.
  • Managed diverse administrative functions to enhance operational efficiency.

Education

MSE -

Kaplan University
Florida

MBA -

University of Phoenix
Charlotte, NC

BA -

Belmont Abbey University
Belmont, NC

Skills

  • Financial control and budgeting
  • Cost analysis and consolidation
  • Internal operations monitoring
  • Information compliance
  • Research and project management
  • Client communication
  • Project scope management
  • Third-party risk management
  • Vendor sourcing and management
  • audit compliance
  • Predictive modeling and reporting
  • data monitoring and evaluation
  • Contract audits
  • Adaptability and time management
  • Conflict resolution
  • Problem solving and ethics
  • Career development

Industry Application

  • Banking/ Financial Services
  • Manufacturing
  • Healthcare
  • Government

Skills Inventory

Prepared cost analysis for departmental resources, e.g. personnel, technical and media projects., Monitored and controlled internal operations activities., Complied and analyzed information; conduct research on various issues as assigned by management., Disseminated reports to various constituencies and government agencies., Coordinated project schedules, resources, equipment and information., Communicated with clients to identify and define project requirements, scope and objectives., Ensured that clients’ needs are met as the project evolves., Demonstrated success in leading the development, implementation and sustainability of third party risk identification, treatment plans and ongoing monitoring protocols within a high-performance risk management, vendor management, audit, compliance and/or sourcing team., Experience in predictive modeling, utilizing dashboard reporting, industry information, monitoring data and metrics., Ability to perform remote & onsite evaluations and contractual audits., Ability to adapt to change quickly, work comfortably with ambiguity, and manage multiple tasks successfully., Employee Relations, Workers’ Compensation, Healthcare., Hiring Process and Succession Planning., Effective and Efficient Organizational and Time Management Skills., Conflict Management, Change Management, and Problem Solving., Discrete and Ethical., Career and Leadership Development., Software Conversion from WordPerfect to Word., Software rollout to Windows and Office 97., Upgrade to Windows NT.

Chronological Experience

  • 08/2019 - Present, Wells Fargo, Business Risk & Control Senior Associate, Supports issue management lifecycle for Corporate & Investment Banking Technology and Chief Technology Office Enterprise Application Hosting Services., Monitors, measures, evaluates, and reports risks which impacts business functions plus aligning controls., Collaborates internally with business regarding risk management of business-specific risk programs., Advises and escalates the interpretation of policy, guidelines, and governance programs., Reviews and inputs Risk Acceptance, Issues and Corrective Actions into SHRP., Completes monthly updates for reporting.
  • 08/2014 – 08/2019, Synchrony Financial, Surveillance Manager, Supported the internal risk programs to effectively manage supplier risk for ~ 600 suppliers in accordance with internal policy and regulatory requirements, ensure strong oversight of all supplier risks and provide visibility of existing and emerging risks., Performed initial and periodic risk assessments, and other necessary reviews, to identify, measure and manage first and third-party risks such as Equifax, Experian, and TransUnion., Supported the bank’s third party/vendor risk program and conducts ongoing analysis, facilitation and process coordination., Aggregated and analyzed vendor risk data and develops risk reporting for various audiences to provide insights., Supported vendor relationship owners in developing and maintaining knowledge of vendor risk management program policies, requirements and processes., Championed the bank’s vendor risk management program. Supported a collaborative and inclusive cross-functional business environment.
  • 07/2013 – 06/2014, Strategic Staffing Solutions (Temporary Assignment – Wells Fargo), Project Coordinator/Jr. Project Manager, Chaired site meetings and distributes minutes to all project team members., Assessed project issues and identify solutions to meet project objectives., Guaranteed the attainment of key milestones by proactively tracking metrics and project outputs in MS Project, Planview, PM Universal Workstation, and STAMP., Applied effective project management methodologies and control techniques., Identified, maintained and coordinated the elements that lead to financial success., Worked with project team and key stakeholders to devise best practices and continuous improvement of project delivery across the enterprise., Assisted in creating and maintaining 2010 SharePoint site.
  • 04/2006 - 07/2013, Bank of America, 07/2011 - 07/2013, Reporting & Governance Senior Analyst, 12/2010 - 07/2011, Change Consultant, 06/2009 - 12/2010, Sr. Auditor II, Facilitated project/tollgate team meetings, updated calendars, assisted in tracking and reporting., Oversaw/managed daily operations of third-party vendors, monitor the on boarding and off boarding of all contractors, total 1300+, and obtain NBKs, person numbers and access to Bank systems., Helped counsel employees on issues related to EEO, ADA, performance, and termination., Assisted with Board Reporting for Remediation Strategies Team., Worked with third-party vendor to ensure all client needs and obligations were met., Collaborated with legal, business units and accounting to successfully clarify and resolve issues., Managed a portfolio of vendor relationships in a manner that ensures client satisfaction and loyalty., Assisted with project financials - (budget, forecast, and variances), budget reporting, and presentations at project and program levels., Developed and managed project plans and deadlines to produce board materials in a high pressure, time-sensitive environment., Analyzed issues and operational data to drive business decisions., Developed collaborative partnerships with business leaders in Legal, Finance, Compliance, and Operational Risk regarding logistics and materials to the Audit Committee., Created and edited presentations, agendas, and minutes for the Audit Committee, demonstrating strong writing skills and proficiency with Excel, PowerPoint and Word., Developed tight transition plans including ongoing success measures for my role as Senior Auditor I., Produced training documentation on tips and tricks for Issue Escalation Report (IER) that was viewed by Bank CEO and senior leadership., Coordinated Senior Leadership routines and topics ensuring they were timely and relevant.
  • 04/2006 - 05/2009, Bank of America, Business Support Manager/Administrative Assistant III, Managed diverse administrative functions., Implemented Green Belt Project for HE Fiserv Miscellaneous charges with savings of approximately $600K using DMAIC process.

Training

  • Supply Chain Certification
  • Six Sigma – Green Belt Certification
  • Microsoft Certified Professional

Tools Methods

  • Life Cycle Project Management
  • Dashboard parts
  • Six-Sigma, DMAIC
  • Configuration Management
  • STAMP
  • CREST
  • Planview
  • Visio
  • Adobe
  • Crystal Reports
  • Discovery
  • Concur
  • Clarity
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Power Point
  • MS-SharePoint
  • MS Project
  • Access Management

Roles

  • Compliance Specialist
  • Senior Auditor II
  • Business Support Manager
  • Technology Delivery Manager
  • Vendor Relations
  • Business Analyst
  • Project Coordinator
  • Project Leader
  • Team Supervisor
  • Systems Analyst
  • Network LAN Manager
  • Training Designer & Developer
  • Benefits Specialist

Timeline

Business Risk & Control Senior Associate

Wells Fargo
08.2019 - Current

Surveillance Manager

Synchrony Financial
08.2014 - 08.2019

Project Coordinator/Jr. Project Manager

Strategic Staffing Solutions
07.2013 - 06.2014

Reporting & Governance Senior Analyst

Bank of America
04.2006 - 07.2013

Business Support Manager/Administrative Assistant III

Bank of America
04.2006 - 05.2009

MSE -

Kaplan University

MBA -

University of Phoenix

BA -

Belmont Abbey University
Debra Curry-Williams