Deborah Stuart
Marshville
Summary
Dynamic professional with extensive experience in customer service and administrative roles, including at Mr. Handyman. Proven ability to enhance operational efficiency through strong organizational skills and effective communication. Proficient in Microsoft Office and adept at managing classroom environments, fostering positive behavior, and ensuring student engagement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Substitute Teacher
ESS
Knoxville
02.2026 - Current
- Engaged students in interactive learning activities, enhancing participation and comprehension.
- Managed classroom behavior, fostering a respectful and productive learning environment.
- Maintained a safe and inclusive learning environment for all students.
- Promoted positive behavior among students through clear communication and reinforcement strategies.
- Collaborated with permanent teachers to ensure smooth transitions and continuity.
- Provided classroom instruction across various subjects and grade levels.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
Customer Service Representative/sales
Mr. Handyman
Matthews
04.2025 - Current
- Handled incoming calls and directed technicians to correct departments for efficient issue resolution.
- Assisted customers in scheduling home repair and maintenance services.
- Responded to customer inquiries via phone and email with prompt solutions.
- Managed service requests using company-specific scheduling software.
Service Coordinator
Alpha Omega Construction Group
Indian Trail
09.2024 - 01.2025
- Processed daily invoices from crews, ensuring timely scheduling for all builders
- Coordinated project schedules to ensure timely completion of construction tasks.
- Facilitated communication between contractors and clients for project updates.
- Managed service requests and assigned tasks to appropriate personnel.
Receptionist/Secretary
MMDI dba Steel Point
Matthews
04.2022 - 04.2024
- Provided customer service through effective phone communication and assistance.
- Handled calendar management to optimize scheduling and appointments.
- Maintained organized filing systems and efficiently managed incoming mail.
- Managed clerical operations, ensuring timely invoicing and accurate cash receipts processing.
- Executed accounts receivable and accounts payable tasks to ensure financial accuracy.
- Processed payroll hours and generated reports for payroll management.
- Operated Microsoft Word, Excel, and Outlook for various administrative tasks.
- Coordinated running of MCOs to support operational activities.
General Laborer
Windsor Windows & Doors
Monroe
04.2018 - 03.2022
- Executed metal punching for fabrication processes.
- Operated metal saws to cut materials accurately.
- Warehouse parts puller.
- Completed daily paperwork to maintain accurate records.
- Customer Service
Customer Service
QSPAC
Monroe
02.2015 - 02.2018
- Handled inbound and outbound calls to assist customers and follow up on orders, ensuring timely communication and resolution.
- Connected customers with sales associates for purchases.
- Printed bill of ladings, pick sheets, Certificate of Compliance documents, and pallet labels for shipping.
- Coordinated with multiple carriers daily to gather shipping charges for billing and AP reconciliation, providing accurate data to Corporate in California.
- Retrieved daily orders and processed for shipping utilizing SAP database.
- Including Printing of bill of ladings, pick sheets, Certificate of Compliance documents and pallet labels.
- Maintained record storage and assisted with inventory.
Education
None - Child Development
Barstow Community College
Barstow, CA06-2008
High school diploma -
Foothill High School
Tustin, CA06-1984
Skills
- Behavior management
- Student engagement
- Problem solving
- Curriculum development
- Special education
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Google Suite
- Google Docs
- Data entry
- Entry accuracy
- 10-key data entry
- Microsoft Outlook
- Windows
- Clerical experience
- Office management
- Organizational skills
- Receptionist
- Admin experience
- Filing
- Communication skills
- Customer service
- Customer support
- Phone etiquette
- Multi-line phone systems
- Time management
- Leadership
- Management
- Computer skills
- Computer literacy
- Office experience
- Problem solving
- Relationship management
- Schedule coordination
- Accounting software
- Receivable processing
- Typing
- Special education
- Curriculum development
Certification
- Certified Notary Public
Timeline
Substitute Teacher
ESS
02.2026 - Current
Customer Service Representative/sales
Mr. Handyman
04.2025 - Current
Service Coordinator
Alpha Omega Construction Group
09.2024 - 01.2025
Receptionist/Secretary
MMDI dba Steel Point
04.2022 - 04.2024
General Laborer
Windsor Windows & Doors
04.2018 - 03.2022
Customer Service
QSPAC
02.2015 - 02.2018
None - Child Development
Barstow Community College
High school diploma -
Foothill High School