Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Deborah Ricks

Rocky Mount

Summary

At Tri-County Industries, INC., I spearheaded initiatives that enhanced operational efficiency and safety, achieving a significant reduction in workplace accidents. Leveraging my expertise in building maintenance and financial management, I streamlined processes and fostered a culture of continuous improvement and collaboration, resulting in increased asset longevity and budget optimization.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Facilities Manager

Tri-County Industries, INC.
08.2018 - Current
  • Coordinated emergency repairs, minimizing disruption and maintaining operational integrity.
  • Conducted financial assessments to streamline expenditures and enhance budget accuracy.
  • Implemented preventive maintenance programs for reducing downtime and extending asset lifespan.
  • Conducted regular inspections to identify potential compliance issues, safeguarding facilities.
  • Implemented preventive maintenance programs, reducing downtime and extending asset lifespan.
  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Investigated problems and determined appropriate remedies.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Drove continuous improvement of processes and systems operation.
  • Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
  • Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Ordered, maintained and distributed supplies and inventory.
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
  • Maintained facility grounds, equipment, and safety compliance.
  • Held classes to teach staff facility procedures.

IT Manager

Tri-County Industries, INC.
08.2018 - Current
  • Evaluated emerging technologies, recommending solutions to enhance system performance and scalability.
  • Created and managed IT budgets, balancing cost control with innovation.
  • Directed system upgrades, enhancing performance and reducing downtime.
  • Coordinated resource allocation, ensuring optimal performance across multiple projects.
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Oversaw IT department operations and training.
  • Improved network efficiency by implementing new server configurations and optimizing system operations.
  • Demonstrated familiarity with latest hardware, software and networking technology.
  • Customized and repaired technology based on staff requests.
  • Managed life cycle replacement of hardware and software.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Coordinated secure system access of users to various department systems and platforms.
  • Liaised with other departments to minimize network interruptions and possible downtimes.

Safety Manager

Tri-County Industries, INC.
08.2018 - Current
  • Created emergency response plans to prepare staff for various crisis situations.
  • Designed training materials to improve understanding of safety procedures among staff.
  • Implemented risk mitigation strategies to reduce exposure to workplace dangers.
  • Investigated safety incidents to gather evidence and understand contributory factors.
  • Analyzed incident reports to determine root causes and implement corrective actions.
  • Updated safety policies to align with changing regulations and industry standards.
  • Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
  • Conducted thorough accident investigations to identify root causes and prevent future occurrences.
  • Developed and implemented safety programs.
  • Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
  • Developed and executed training programs for employees, improving overall safety awareness and compliance.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated training for 100 employees.
  • Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Leveraged OSHA standards as a basis for developing effective safety protocols tailored to organizational needs.
  • Established emergency response plans, ensuring preparedness in the event of a crisis or disaster.
  • Consistently achieved high levels of employee engagement in safety meetings, fostering an environment focused on continuous improvement.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Monitored legislative updates relating to workplace health and safety, ensuring ongoing compliance with regulations.
  • Streamlined incident reporting processes for accurate documentation and data-driven decision making.
  • Managed relationships with regulatory agencies while maintaining open lines of communication for inspections and compliance reviews.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Cultivated strong working relationships with cross-functional teams, facilitating collaborative efforts to maintain a safe and healthy workplace for all employees.
  • Coordinated facility inspections with external auditors to ensure adherence to industry best practices and regulatory requirements.
  • Monitored compliance with local, state, and federal safety regulations, ensuring company met all legal requirements.
  • Tailored safety programs to specific departmental needs, enhancing overall effectiveness.
  • Updated and maintained safety documentation, keeping records accurate for audits and compliance checks.
  • Streamlined emergency response procedures, ensuring rapid and efficient action in critical situations.
  • Collaborated with HR to integrate safety considerations into employee onboarding and continuous education.
  • Enhanced workplace safety and reduced incident rates by implementing comprehensive risk assessment procedures.
  • Analyzed incident reports to identify trends and areas for safety improvement.
  • Engaged with workforce through safety committees, promoting open dialogue and continuous improvement.
  • Led cross-functional teams in safety drills, improving preparedness for various emergency scenarios.
  • Developed and enforced strict safety protocols, significantly lowering number of workplace accidents.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

Activities Coordinator

Tri-County Industries, INC.
08.2018 - Current
  • Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
  • Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
  • Organized diverse activities, addressing various interests and promoting social interaction among participants.
  • Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
  • Fostered a sense of belonging among participants through regular recognition of achievements during group gatherings and celebrations.
  • Maintained and ordered supplies for activities.
  • Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
  • Developed strong relationships with community partners, expanding available resources for program offerings.
  • Promoted physical wellness through the implementation of group exercise classes tailored to various ability levels.
  • Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
  • Facilitated communication between participants and their families, ensuring consistent updates on involvement levels and achievements within the program.
  • Ensured safety and compliance with local regulations by conducting regular audits of program spaces, equipment, and materials.
  • Maintained thorough documentation of attendance records, incident reports, and other pertinent information related to each participant''s experience within the program.
  • Implemented successful fundraising initiatives to support special events or outings for participants.
  • Established partnerships with local businesses that provided additional resources or services related to program offerings which enhanced overall participant experiences.
  • Created monthly newsletter to keep community informed and engaged about upcoming activities and initiatives.
  • Negotiated with vendors to secure cost-effective services, optimizing event budgets without compromising quality.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Developed partnerships with external vendors and suppliers to obtain quality products and services.

Project Re-entry Director

Tri-County Industries, INC.
09.2012 - Current
  • Engaged teams in change processes to minimize resistance and promote acceptance.
  • Cultivated high-performing teams by implementing leadership development programs.
  • Streamlined workflows to boost productivity across multiple functions.
  • Implemented performance metrics for consistent evaluation and improvement.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Meet with re-entry level offenders at various correctional facilities, including probation offices, prisons and jails.
  • Conducted 16-week syllabus with specific curriculum.
  • Submit documentation to Governor's Crime .
  • Partner with transitional staff and community resources.
  • Advocate for rehabilitative standards and second chances.
  • Coordinate with probation officers (State and Federal) and conduct workshops.



Reentry Coordinator

Tri-County Industries, INC.
01.2007 - 12.2012
  • Administered preliminary and comprehensive vocational assessments.
  • Promoted development of interviewing, resume writing, and etiquette skills.
  • Served as an advocate for clients within the criminal justice system, ensuring access to necessary resources and support services.
  • Conducted comprehensive assessments of clients'' needs, strengths, and barriers, informing appropriate support strategies.
  • Coordinated with probation officers to monitor clients'' adherence to court-ordered conditions, promoting accountability and reducing recidivism rates.
  • Advised policy makers on effective reentry strategies based on research findings and firsthand experience working directly with impacted individuals.
  • Facilitated group workshops on life skills, job readiness, and coping strategies for a smooth transition back into society.
  • Mentored new staff members and interns, providing guidance and sharing expertise on effective reentry coordination practices.
  • Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families.
  • Developed strong relationships with local employers, securing job opportunities for clients upon release from incarceration.
  • Built and deepened partnerships with healthcare administrators, medical directors, and nursing supervisors.
  • Participated in strategic planning initiatives to guide the future direction of reentry services in response to evolving community needs.
  • Organized community-building events that fostered positive connections between returning citizens and their neighborhoods.
  • Maintained accurate case records, ensuring compliance with federal regulations and facilitating data-driven decision making.
  • Monitored client progress, providing timely interventions to address challenges and ensure successful outcomes.
  • Established partnerships with educational institutions to provide GED preparation classes or vocational training programs for clientele.
  • Streamlined referral processes between agencies by creating clear communication protocols that improved collaboration efforts among service providers.
  • Conducted comprehensive patient assessments and evaluated patient care plans.
  • Enhanced program effectiveness by developing and implementing reentry plans tailored to individual client needs.
  • Evaluated program outcomes regularly using data analysis tools, identifying areas for improvement and implementing changes accordingly.
  • Led professional development training sessions for staff members on relevant topics such as trauma-informed care or motivational interviewing techniques.
  • Managed program budget, ensuring adequate allocation of resources towards critical services and support functions.
  • Delivered presentations at conferences and workshops, sharing best practices in reentry coordination with industry professionals.
  • Provided one-on-one coaching sessions to empower clients in achieving personal goals and overcoming obstacles during their reentry process.
  • Collaborated with community partners for seamless service provision and increased success rates in client reintegration.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
  • Assisted clients in exploring career options and vocational goals.
  • Assisted individuals with addressing disabilities and developing career plans.
  • Coordinated community resources and secured referrals.
  • Mobilized case management system to document service delivery and case progress.
  • Liaised with community partners to enhance employment opportunities for individuals with disabilities.
  • Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
  • Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
  • Evaluated diagnostic data to determine eligibility and needed services.
  • Assist offenders in the re-entry program to develop post-incarceration plans.
  • Coordinate housing, resources, medical, school assistance, clothing, etc.
  • Facilitate vocational classes with probation officers(State and Federal) to conduct workshops.

Education

High School Diploma -

Northern Nash High School
Rocky Mount, NC
06-1987

Skills

  • Building maintenance
  • Budgeting and financial management
  • Building inspections
  • Asset management

Accomplishments

Partnering with Project Re-entry with Piedmont Council in Winston Salem, NC . I serviced over 300 participants in one year with about 6% recidivism rate, total including all Project Re-entry partnerships. That was a BIG accomplishment for the Governors' Crime.

Certification

Non-violet Crisis Intervention

CPR/First Aid

Gast Trainings through Trillium Health Resources

MRT and TRP Certified

Safety Council Member

Safe Board Member

Member of "Project Safe Neighborhood"

Gang member training and certification through DPS

Senior Management Team Member


Languages

English
Full Professional

Interests

  • Watching Movies and TV Shows
  • Outdoor Recreation
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Participating in local clean-up initiatives
  • Documenting and sharing travel experiences
  • Avid Reader
  • Cooking
  • I enjoy helping others and giving back to the community
  • Supporting STEM education initiatives and mentorship programs
  • Reading
  • I participate in a variety of outdoor recreational activities
  • Team Sports
  • Fundraising Events
  • Volunteer Work
  • Fashion and Style
  • I enjoy cooking for friends and family gatherings
  • Train Travel
  • Adventure Travel
  • I like trying new recipes and food trends
  • Interior Design
  • Fashion
  • Road Trips
  • Homelessness Outreach

Timeline

Facilities Manager

Tri-County Industries, INC.
08.2018 - Current

IT Manager

Tri-County Industries, INC.
08.2018 - Current

Safety Manager

Tri-County Industries, INC.
08.2018 - Current

Activities Coordinator

Tri-County Industries, INC.
08.2018 - Current

Project Re-entry Director

Tri-County Industries, INC.
09.2012 - Current

Reentry Coordinator

Tri-County Industries, INC.
01.2007 - 12.2012

High School Diploma -

Northern Nash High School

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Deborah Ricks