Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
43
43
years of professional experience
Work History
Seasonal Tax Preparer
Jackson Hewitt
12.2024 - 04.2025
Assessed client tax situations to determine best filing options.
Increased client satisfaction by providing accurate and timely tax preparation services using Jackson Hewitt Profiler software.
Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally resulting in favorable online reviews.
Co/Owner
Airtech Mechanical Services
10.2004 - 11.2023
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Handled company start up, filing appropriate documents and obtaining tax accounts
Created initial chart of accounts and financial management system
Provided overflow billing support during peak times
Seasonal School Nutrition Employee
Craven County Schools
08.2012 - 05.2021
Processed free and reduced lunch applications for students at all schools in Craven County.
Handled confidential information and sensitive data regarding income and demographic of families within the school system.
Aided school nutrition team with special projects.
Provided assistance when needed in processing vendor invoices using AS400 software.
HUG Volunteer Coordinator/Substitute Teacher, K-5
Craven County Schools
08.2006 - 08.2012
Recruited and trained new volunteers for HUG volunteer program at Bridgeton Elementary School.
Handled confidential information, including fingerprinting and background checks for volunteers.
Coordinated volunteer staffing with teachers at each grade level based on need and availability.
Aided in organization of safe check in/ check out system to monitor volunteer hours and provided records to school system.
Provided adaptable substitute teaching and class room management for all grade levels at Bridgeton Elementary School
Office Manager/Owner/Operator
Analytical Instrument Services
07.1996 - 10.2004
Handled mass spectrometry service company start up, filed articles of incorporation, obtained tax id number, obtained sales tax account, created chart of accounts
Maintained all financial records, handled accounts receivables, payables, payroll, income statements, balance sheets, tax preparation and payment
Completed bids for government contracts and handled fulfillment of contracts including meeting strict government deadlines
Scheduled engineers weekly travel and reimbursed expenses
Controlled spare parts inventory and shipped items to on-site locations for engineers
Office Manager
Research Scientific Services, Inc.
01.1992 - 09.1996
Maintained accurate financial records, tracked accounts payable/receivable transactions, monitored assets and equipment and provided monthly income statements to all shareholders.
Processed payroll and handled tax preparation and payment
Oversaw office inventory activities and produced spares catalogue for mass spectrometer parts
Provided customer service communication with yearly contract customers
Produced documentation needed for government contracts and maintained timely reports.
Site Manager/Leasing Coordinator
Charter Properties, Inc.
06.1982 - 12.1991
Coordinated with team members to bring luxury apartment communities through construction state to maximum capacity.
Implemented marketing strategies to entice new clients and developed resident activities to
Supervised budget management, delivering projects within allocated funding.
Monitored all aspects of community including leasing, maintenance and grounds upkeep
Conducted regular resident activities to facilitate customer satisfaction and occupancy retention