DEBORAH NORWOOD
Reidsville,NC
Overview
2025
2025
years of professional experience
Work History
Cashier
Lowes Foods
- Operated cash register
Cashier/ Dietary Aide
Twin Lakes Center
- Operated a cash register
- Responsible for making dietary cards for all new admissions
- Responsible for making sure all residents dietary cards were coded according to their specific diet plan
- Worked on a tray line preparing meals for patients
- Assisted residents in dining room with trays
- Helped stock and complete inventory of supplies
Certified Nursing Assistant
Alamance Health Care
01.1999
- Assisted patients with bathing and eating
- Prepared admissions forms for new residents
- Kept record of daily eating habits, blood pressures, and glucose levels
Senior Business Development Adminstrator
IFG Companies
11.2007 - Current
- Responsible for handling the day to day maintenance of CRM to ensure all changes flow to our downstream systems
- Leads the process to provide new users with GROW credentials and handles all GROW related user access issues
- Communicates with our producers, either via email or on the phone, virtually every day
- I assist as a resource for our clients and assists in managing their requests
- Handles state filings for Compliance and Financials/E&O document collection from all of our entity producers
RECEPTIONIST
IFG Companies
12.2000 - 11.2007
- Operated a14 line switchboard for a staff of over150
- Responsible for the signing for and the distribution of all incoming packages
- Responsible for directing calls to the appropriate underwriter and or claims adjuster
- Looked up policy information for inquiring customers
- Responsible for going into Main Load and voiding out policies that had been cancelled at agents request
- Responsible for downloading agent disks into our system
- Supplied loss run reports to our agents and insured’s
- Responsible for getting agents set up to use our loss run e-mail address
- Responsible for working with rators to correct any mistakes found in the booking of policies
- Worked with general agents to obtain what they needed to ensure that renewals dates were kept
- Supported Document Control with policy look up, inspections, and drop mail to ensure that in-coming policies were processed in a timely manner
Certified Nursing Assistant
Personal Care Inc
01.2000 - 11.2000
- Assisted patients with grooming, bathing, and prepared meals
- Maintained records of dr
- Appointments, blood pressures, and eating habits
- Assisted the patient in balancing checkbook and pay monthly bills in a timely manner
Education
High School Diploma -
Hugh Cumming High
Burlington,NC06-1993
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Senior Business Development Adminstrator
IFG Companies
11.2007 - Current
RECEPTIONIST
IFG Companies
12.2000 - 11.2007
Certified Nursing Assistant
Personal Care Inc
01.2000 - 11.2000
Certified Nursing Assistant
Alamance Health Care
01.1999
Cashier/ Dietary Aide
Twin Lakes Center
Cashier
Lowes Foods
High School Diploma -
Hugh Cumming High
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