DEBI BRELAND

• Processed guest payments accurately while handling sensitive financial information
• Maintain detailed records, logs, and transaction documentation
• Resolved billing and service concerns in compliance with company polices

• Handle cash transactions, drawer balancing, and soft reconciliation with accuracy
• Provide front line customer service in fast pace, high volume environment
• Resolve escalated issues while following company policy and procedure
• Train team members on service standards and operational compliance

• Supported POS transactions, returns, and in store pickup orders

• Assisted customers by explaining products, promotions, and store policies

• Ensured compliance with operational and loss prevention procedures

• Supported daily floor operations and task execution

• Handled high volume cash and card transactions during peak store hours
• Balanced cash drawers and ensured transactions accuracy
• assisted customers with purchases, returns, and account related questions
• Followed cash handling, loss prevention, and company policies