Deb Dorn
Summary
Highly experienced Assistant Manager with demonstrated sales, leadership, customer service, and communications stills. Was selected as Manager of the Year in a previous role, is a leading sales associate and receives highest compliments from customers.
Overview
25
25
years of professional experience
Work History
Assistant Manager
Capitol Lighting Gallery
01.2017 - Current
- Produced 25% of company's sales in 2023 through dedicated builder and customer relationships and service. This was a 20% personal increase over pervious year sales.
- Consulted with customer, assessing needs , making appropriate recommendations with follow up.
- Consistently received compliments on dedication, appropriate selections and complete follow through.
- Developed and designed more efficient business operations from company's start up to current year.
- Developed training and employee assistance, placed orders, checked in freight and orders, planned staff schedules, created vendor lists.
Showroom Manager
Lights Unlimined, Inc.
02.2008 - 12.2016
- Increased sales each year. Recruited new builders to build cliental and business.
- Educated and guided retail/pre-sale customers on product selections and prepared lighting packages for spec homes.
- Completed takeoffs, ordered product, prepared ordes for delivery, received in stock, sent invoices and processed bills.
Store Manager
Pier 1 Imports
09.1998 - 09.2006
- Manager of Year, Northern Virginia Region, for developing innovative customer-focused personal greeting strategy and establishing new customer credit accounts.
- Managed staff of 4 managers and 22 employees in second highest volume store in the Northern Virginia Region. Continual yearly sales growth.
- Supported the high performing team with coaching, mentoring and training.
Education
Bachelor of Science - Interior Design
South Dakota State University
Brookings, SDSkills
- Sales/Marketing
- Relationship building
- Organization
- Executing
- Operations management
- Employee support/training/rewards
Timeline
Assistant Manager
Capitol Lighting Gallery
01.2017 - Current
Showroom Manager
Lights Unlimined, Inc.
02.2008 - 12.2016
Store Manager
Pier 1 Imports
09.1998 - 09.2006
Bachelor of Science - Interior Design
South Dakota State University
Similar Profiles
Gage FraserGage Fraser
Showroom Manager at Capitol LightingShowroom Manager at Capitol Lighting
Chastity JohnsonChastity Johnson
Showroom Coordinator/ Sales Trainee at Ferguson Bath, Kitchen & Lighting GalleryShowroom Coordinator/ Sales Trainee at Ferguson Bath, Kitchen & Lighting Gallery
Nancy MedinaNancy Medina
Showroom Coordinator at Ferguson Bath, Kitchen & Lighting GalleryShowroom Coordinator at Ferguson Bath, Kitchen & Lighting Gallery