DeAnne DeLaPena
Arden
Summary
Dynamic professional with a strong background in front-of-house operations and executive support. Demonstrated ability to manage multiple priorities, enhance team performance, and uphold health regulations. Committed to delivering exceptional service and fostering a positive atmosphere.
Previously Professional Lead Executive Assistant with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.
Overview
20
20
years of professional experience
Work History
FOH Specialist
Canoe Kitchen
Lake Lure, NC
10.2025 - Current
- Supported menu development by researching trending culinary techniques and ingredients and collaborating with owners to create specialty rotating cocktails.
- Assisted in maintaining inventory levels, ensuring timely ordering of supplies and ingredients for Bar.
- Monitored compliance with health regulations, fostering a safe dining environment for guests.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Conducted quality checks on food items to uphold safety and presentation standards.
- Acted as only server for FOH restaurant sat 68 indoors.
- Ran all aspects of FOH including acting as my own hostess, busser and expediter.
- Bartender
- Maintained an average tip ratio of 30% with a 4.8% Google reviews since joining location.
Lead Executive Assistant
Microsoft
Redmond, WA
09.2005 - 06.2025
- Managed multiple CVP calendars, scheduling meetings and ensuring optimal time allocation.
- Coordinated travel arrangements, including itineraries and accommodations for multiple corporate executives.
- Liaised with internal teams to facilitate communication and project updates effectively.
- Maintained strict confidentiality while handling sensitive information relating to company operations and personnel matters.
- Coordinated high-level meetings, ensuring proper preparation and smooth execution of agendas and action items.
- Facilitated training and onboarding for incoming office staff. Coordinating from beginning of the process by partnering with hiring managers to create Job Description Template and submitting this info to our internal recruiting site, partnering with internal recruiters on open headcount and status updates on hiring for all dept's.Volunteered to help with special projects of varying degrees of complexity. My favorite project is The Giving Campaign which takes place each for the month of October. Contributions included partnering with Habitat for Humanity, Ballard Food Bank and local non-profits supporting our homeless teen population. Please ask about the different projects I love talking about this work!
- Operations Budget owner. Responsible for approving all expense requests for AI Platform PM Team. Expense report approver. Tracking of budgets including Travel, Entertainment, Computer Expenses, Morale, Training etc. Provided Monthly updates to senior leadership on budget status.
- Responsible for leading 3 executive administrative staff; provided guidance and training that improved overall team performance. Over the the 3 years my admins we're in the top percentile in performance including level up promos. I believe in empowering my administrative staff so they can show impact and gain experience through action.
Education
High School Diploma -
Lake Stevens High School
Lake Stevens WashingtonSkills
- Customer relations
- Expert problem solving
- Strong work ethic
- Cash handling
- Guest engagement
- Menu memorization
- Cleanliness standards
- Memory retention
Timeline
FOH Specialist
Canoe Kitchen
10.2025 - Current
Lead Executive Assistant
Microsoft
09.2005 - 06.2025
High School Diploma -
Lake Stevens High School