Summary
Overview
Work History
Education
Skills
Websites
Certification
CORE COMPETENCIES
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Dean Verschoor

Holly Ridge

Summary

Strategic and results-driven operations chief with 25+ years of leadership, spanning global facilities management, mobile workforce logistics, military leadership, and digital transformation. Proven track record in driving operational excellence and leading cross-functional teams in high-stakes environments. Adept at aligning large-scale service operations with organizational goals, managing multimillion-dollar budgets, and deploying Total Quality Leadership for continuous improvement. Decorated U.S. Army and U.S. Marine Corps veteran (1985–2010) with deep expertise in team development, operations coordination, and strategic planning.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Walmart
Monroe
06.2011 - 06.2012
  • Streamlined daily operations to enhance workflow efficiency across teams.
  • Managed inventory levels to ensure optimal stock availability and reduce shortages.
  • Implemented process improvements to increase productivity and reduce waste.
  • Supervised staff training programs to elevate team performance and service quality.
  • Monitored compliance with safety regulations and operational standards consistently.
  • Facilitated communication between management and staff to promote a collaborative environment.
  • Managed scheduling, training and inventory control.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Coordinated cross-departmental projects to align operational goals with company objectives.

Chief Operations & Logistics

U.S. ARMY & U.S. MARINE CORPS
01.1985 - 01.2010
  • Managed operational and logistics teams across multiple continents, achieving senior leadership roles equivalent to executive management.
  • Oversaw strategic deployment of mobile units and coordination of multinational service operations.
  • Directed tactical operations, ensuring mission-critical performance in high-pressure environments.
  • Designed digital command-and-control dashboards to enhance readiness reporting and response times.
  • Trained over 500 diverse personnel, focusing on performance evaluation and skill development.
  • Executed operational strategies that improved cost efficiency by over 20% annually.
  • Spearheaded initiatives to streamline regional operations in conflict zones, enhancing collaboration.
  • Implemented comprehensive performance measurement strategies to support informed decision-making.

Education

Bachelor’s Degree - Psychology

Capella University
Minneapolis, MN
09.2025

Skills

  • Team leadership
  • Data analysis
  • Conflict resolution
  • Employee training
  • Project management
  • Effective communication
  • Process improvement
  • Time management
  • Team building and leadership
  • Problem-solving
  • Budgeting and cost control
  • Employee coaching
  • Business development and planning
  • Workforce management
  • Goals and performance
  • Relationship building and management
  • Staff management
  • Strategic planning
  • Motivational techniques
  • Operations
  • Attention to detail
  • Microsoft Office Suite
  • Operations oversight
  • Mentoring and coaching
  • Regulatory compliance

Certification

  • Walmart Manager Academy
  • Marine Corps University Advanced Leadership Academy
  • U.S.M.C. Total Quality Leadership (TQL) Training
  • Marine Corps University Recruiters Academy

CORE COMPETENCIES

  • Global Operations Strategy
  • Digital Transformation & Contact Center Management
  • Total Quality Leadership
  • Budgeting & Financial Management
  • Strategic Vendor Partnerships
  • Leadership Development & Succession Planning
  • Military Logistics & Tactical Operational Readiness

Affiliations

  • Voluntary assistance to veteran's seeking information and benefits from the Veterans Administration.

Accomplishments

  • PsiChi International Honor Society
  • Meritorious Service Medal
  • Certificate of Commendation
  • Army Commendation Medal
  • Afghan Campaign Medal with Bronze Star
  • National Defense Service Medal with Bronze Star
  • NATO Metal, Medal for Merit with three Clusters

Languages

Spanish
Native/ Bilingual
Dutch
Native/ Bilingual
Papiamento
Native/ Bilingual

References

References available upon request.

Timeline

Assistant Store Manager

Walmart
06.2011 - 06.2012

Chief Operations & Logistics

U.S. ARMY & U.S. MARINE CORPS
01.1985 - 01.2010

Bachelor’s Degree - Psychology

Capella University

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Dean Verschoor