Summary
Overview
Work History
Education
Skills
Timeline
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Shaynelle Smith

Greensboro

Summary

Professional and experienced housekeeping supervisor prepared for leadership roles. Skilled in team collaboration, prioritizing cleanliness, and ensuring high standards. Known for reliability and adaptability in dynamic environments. Strong focus on efficiency, organization, and maintaining exceptional service quality.

Overview

11
11
years of professional experience

Work History

Housekeeper Team Leader

Deployed Resources
06.2022 - 03.2025
  • Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
  • Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
  • Reduced guest complaints with proactive communication and addressing issues promptly.
  • Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
  • Managed team productivity and workflow to exceed quality standards.

Housekeeper

Uncg
02.2016 - 05.2022
  • Assisted with cleaning restrooms, hallways, offices, stairwells, bedrooms and kitchen
  • Removed trash
  • Kept items properly stocked
  • Sanitized (area or item|rooms|bathrooms|counters|equipment)
  • Worked as housekeeper in an apartment building and a condominium building
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Housekeeper

Friends Home West
03.2014 - 02.2016
  • Cleaning/Sanitizing of common areas also of residence rooms and restrooms.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Education

Diploma -

Grimsley High School
Greensboro, NC

Skills

  • Staff training and development
  • Health and safety compliance
  • Scheduling proficiency

Timeline

Housekeeper Team Leader

Deployed Resources
06.2022 - 03.2025

Housekeeper

Uncg
02.2016 - 05.2022

Housekeeper

Friends Home West
03.2014 - 02.2016

Diploma -

Grimsley High School

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Shaynelle Smith