Daydrian Leake

Created and organized Shopify website pages, including theme navigation, homepage layout, and media-style user interface for a business partner site.

Performed web audits by comparing product listings across affiliated sites to confirm accuracy of pricing, sizing, and images.

Utilized AI tools to research and resolve Shopify development issues, enhancing problem-solving efficiency and site configuration tasks.

Diagnosed and resolved card reader malfunctions, ensuring smooth operation of self-checkout stations.

Provided guidance to senior customers in utilizing self-check UI screens and Walmart app for enhanced shopping experience.

Diagnosed and resolved card reader malfunctions at self-checkout stations.

Escalated unresolved issues to supervisor, facilitating prompt resolution and minimizing customer disruption.

Demonstrated daily operational tasks to new hires, emphasizing register operation and effective monitoring of self-checkout processes.

Coordinated team interactions and communication strategies to promote efficient operations and uphold high service standards.

Mastered multiple stations to enhance team versatility and maintain high performance in a rapidly changing environment.

Operated kitchen equipment, including fryers and grills, while adhering to operational guidelines.

Provided exceptional customer service by efficiently taking orders and addressing inquiries.