Dayana Rondon Ramirez
Charlotte
Summary
Experienced bilingual Human Resources professional specializing in full-cycle recruitment and administrative support in dynamic environments. Focused on enhancing candidate and employee experiences, building talent pipelines, and collaborating with leadership to address staffing needs. Demonstrates strong knowledge of HR functions and compliance, with a proven ability to adapt to various settings while improving operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Bilingual Recruiter (English/Spanish)
Legacy Staffing
Charlotte
07.2022 - Current
- Conducted bilingual (English/Spanish) interviews and served as a key liaison between candidates and hiring managers, ensuring clear communication and a positive candidate experience.
- Led full-cycle recruitment processes including sourcing, screening, interviewing, and onboarding for multiple positions in fast-paced environments.
- Built and maintained strong candidate pipelines to support ongoing staffing needs.
- Collaborated closely with management to identify staffing needs, improve recruitment strategies, and support workforce planning and administrative efficiency.
- Supported HR operations including employee onboarding, documentation, background checks, compliance tracking, and coordination of hiring processes.
- Recognized for strong organizational skills, attention to detail, and ability to manage multiple priorities in dynamic environments.
IT Technician / Systems Analyst
Atrium Health
Charlotte
05.2024 - 01.2026
- Delivered technical support for hospital systems through hardware, software, and network troubleshooting, ensuring uninterrupted clinical and administrative services.
- Resolved help desk tickets and diagnosed technical issues, achieving timely resolutions to minimize disruptions in hospital operations.
- Installed, configured, and updated workstations and medical systems used in patient care.
- Supported healthcare staff and patients directly in patient rooms and clinical areas, assisting with device connectivity, system access, and resolution of IT issues at the point of care.
- Partnered with nurses, doctors, and administrative teams to enhance workflows and maintain reliable technology performance in a fast-paced healthcare environment.
- Maintained professionalism and sensitivity while working in patient-facing environments.
- Worked within healthcare sector
Seasonal Medical Spanish Interpreter
Limitless Services Translation & Transport
North Carolina
08.2024 - 01.2025
- Provided accurate Spanish interpretation services in medical settings on a seasonal basis, facilitating communication between Spanish-speaking patients and healthcare providers.
- Facilitated medical consultations, procedures, and administrative interactions to ensure clear understanding of diagnoses, treatment plans, and medication instructions.
- Provided real-time translation of medical terminology while maintaining confidentiality and cultural sensitivity.
- Enhanced patient communication by reducing language barriers and supporting healthcare staff in a fast-paced clinical environment.
Customer Service
Mac's Speed Shop
Charlotte
04.2020 - 07.2022
- Addressed guest needs and managed customer requests to support servers and enhance guest experience.
- Delivered comprehensive support in fast-paced restaurant, executing multiple roles such as bussing tables, serving customers, running food, and acting as expo to enhance overall service.
- Maintained clean and well-set tables, accurately delivered food, and facilitated communication between kitchen and front-of-house staff to ensure smooth service flow.
- Demonstrated strong teamwork, attention to detail, and the ability to work efficiently under pressure.
Customer Service
Rubamba
New Haven
01.2018 - 03.2020
- Ensured tables were clean and properly set for guests, delivered food accurately and efficiently, and communicated orders between kitchen and front-of-house staff to maintain smooth service flow.
- Assisted servers with guest needs and handled customer requests to uphold high service standards during peak hours.
- Supported restaurant operations in fast-paced environment by bussing tables, serving customers, running food, and acting as expo to ensure seamless service.
- Demonstrated strong teamwork, attention to detail, and the ability to work efficiently under pressure.
Human Resources Manager
Transporte Gavidi C.A
Guacara
01.2013 - 10.2017
- Managed full-cycle recruitment for drivers and administrative staff, including job postings, candidate screening, interviews, and onboarding.
- Verified driver qualifications and compliance with company and regulatory requirements, ensuring safety and adherence to standards.
- Collaborated with operations to maintain proper staffing levels and streamline onboarding process, enhancing employee retention and performance.
- Assisted with payroll, scheduling, and employee relations, addressing inquiries and resolving workplace issues to maintain a positive work environment.
- Maintained employee records, coordinated background checks and drug screenings, and ensured all documentation was accurate and up to date.
Education
Bachelor's degree - Clinical Psychology
Universidad Arturo Michelena (UAM)
San Diego, Carabobo06-2017
Diplomat - Criminal Psychology
Centro Cultural Eladio Alemán Sucre.
Naguanagua, Carabobo, Venezuela04-2016
High school diploma - Sciences
Instituto "Virgen de la Chichinquirá"
Guacara, Carabobo11-2012
Course - Documentary Photography
Centro cultural Eladio alemán sucre.
Naguanagua, VenezuelaSkills
- Candidate sourcing
- Recruitment coordination
- Interviewing
- Candidate assessment
- Employee onboarding
- Diversity recruitment
- HR technology
- Compensation analysis
- Workforce planning
- Compliance training
- Candidate feedback
- Interview techniques
- Multilingual sourcing
- Interpersonal communication
- Communication skills
- Attention to detail
- Problem-solving
- Critical thinking
- Administrative experience
- Marketing
- Phone etiquette
- Multitasking
- Multilingual sourcing
Certification
- Driver's License, 07/21, 07/32
- Senior Professional in Human Resources
- Certified Case Manager
- Licensed Psychologist Credentials
- Certified School Psychologist
Additional Information
Authorized to work in the US for any employer
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Seasonal Medical Spanish Interpreter
Limitless Services Translation & Transport
08.2024 - 01.2025
IT Technician / Systems Analyst
Atrium Health
05.2024 - 01.2026
Senior Bilingual Recruiter (English/Spanish)
Legacy Staffing
07.2022 - Current
Customer Service
Mac's Speed Shop
04.2020 - 07.2022
Customer Service
Rubamba
01.2018 - 03.2020
Human Resources Manager
Transporte Gavidi C.A
01.2013 - 10.2017
Bachelor's degree - Clinical Psychology
Universidad Arturo Michelena (UAM)
Diplomat - Criminal Psychology
Centro Cultural Eladio Alemán Sucre.
High school diploma - Sciences
Instituto "Virgen de la Chichinquirá"
Course - Documentary Photography
Centro cultural Eladio alemán sucre.