Joshua Turner
Fairview
Summary
Dynamic professional with a strong work ethic and customer service expertise, honed at Grand Bohemian (MB Hanes) as a Valet. Proven ability to enhance guest experiences through effective communication and problem-solving. Skilled in streamlining processes, as demonstrated in bookkeeping at Ingles Supermarket, ensuring accuracy and efficiency in financial operations.
Professional with strong background in customer service and vehicle management. Skilled at providing exceptional service, ensuring customer satisfaction, and maintaining high level of efficiency. Focused on teamwork, reliability, and adaptability to meet changing needs. Recognized for strong communication, organizational skills, and keen ability to handle multiple tasks in fast-paced environment.
Overview
5
5
years of professional experience
Work History
Valet
MB Hanes
07.2022 - Current
- Assisted guests with vehicle retrieval and parking in designated areas.
- Ensured vehicle security by monitoring surroundings and maintaining access control.
- Provided excellent customer service by greeting guests and addressing inquiries promptly.
- Collaborated with team members to streamline parking processes during peak hours.
- Learned operational procedures for safe vehicle handling and parking techniques.
- Maintained cleanliness of parking areas to enhance guest experience and safety.
- Adapted quickly to changing demands in a fast-paced environment, ensuring efficiency.
- Utilized communication skills to relay important information between guests and staff effectively.
- Built positive customer rapport for courteous, friendly and professional service.
- Answered guest's questions about property amenities and services.
Bookkeeper
Ingles Supermarket
11.2020 - 06.2022
- Streamlined bookkeeping processes, enhancing efficiency in data entry and record-keeping.
- Assisted in payroll processing, ensuring timely and accurate employee compensation.
- Trained junior staff on bookkeeping procedures and software utilization to ensure consistency in practices.
- Maintained and processed invoices, deposits, and money logs.
Education
High School Diploma -
A C Reynolds High School
Asheville, NC05-2022
Skills
- Customer service expertise
- Effective customer communication
- Strong work ethic
- Effective patience
- Strong communication skills
- Problem-solving
- Team collaboration
- Reliability and punctuality
- Valid Driver's license
- Physical fitness
- Team player mentality
- Experienced in executing directives
Timeline
Valet
MB Hanes
07.2022 - Current
Bookkeeper
Ingles Supermarket
11.2020 - 06.2022
High School Diploma -
A C Reynolds High School