Dynamic Chief of Communications with proven expertise in communication strategy, policy writing, and stakeholder engagement. Developed impactful organizational policies and led teams to enhance operational efficiency.
Overview
15
15
years of professional experience
Work History
Chief of Communications
North Carolina Department of Corrections
Raleigh, NC
09.2021 - 06.2024
Developed communication strategies for internal and external stakeholders.
Led and managed specialized units within the division to include the communications and extradition section.
Developed professional alliances and maintained effective working relationships with various stakeholders, including officer judicial officials, law enforcement, community agencies and the public.
Developed and implemented organizational policies to support operational efficiency and governance.
Administered team performance assessments and executed disciplinary investigations to ensure compliance with organizational policies.
Assistant Judicial District Manager
North Carolina Department of Corrections
Raleigh, NC
06.2016 - 09.2021
Oversaw daily operations of Wake County Probation and Parole Office.
Directed supervisory teams for domestic violence, sex offender, and gang units to enhance operational efficiency.
Executed employee investigations and formulated actionable recommendations.
Monitored and enforced compliance of equipment and vehicles to ensure operational integrity.
Oversaw staff management to uphold adherence to departmental policies and procedures.
Forged strategic partnerships with community organizations to elevate rehabilitation program effectiveness.
Participated in council meetings to address challenges and develop solutions for successful reintegration of formerly incarcerated individuals into the community.
Chief Probation and Parole Officer
North Carolina Department of Public Safety
Raleigh, NC
06.2009 - 06.2016
Oversaw operations of probation and parole officers within a unit setting.
Managed operations of recidivism reduction services program, focusing on effective intervention strategies.
Created and launched targeted training initiatives aimed at improving employee skills and knowledge.
Coordinated unit workflow activities to ensure alignment with community supervision goals.
Oversaw development and implementation of tailored supervision strategies for reentry case plans, ensuring effective individual case management for varied offender demographics.
Oversaw case assignments and coordinated work schedules to optimize team productivity. Managed time entry processes to maintain accurate records.