Dawn Cruz De Leon
Advance
Summary
Results-driven and detail-oriented professional with a strong background in customer service and team leadership. Skilled in monitoring safety protocols, and maintaining high standards of cleanliness. Additionally, a physically capable individual with determination and drive is eager to learn what needs to be learned in order to perform tasks efficiently.
Overview
2
2
years of professional experience
Work History
Head Lifeguard
Aquatech Pool Management
Clemmons
05.2023 - Current
- Supervised daily pool operations and ensured adherence to safety protocols.
- Monitored swimmers and identified potential hazards in the aquatic environment.
- Assisted in maintaining cleanliness of pool facilities and surrounding areas.
- Enforced facility rules and provided guidance to patrons regarding safe practices.
- Provided first aid assistance to patrons when necessary, following established procedures.
- Maintained accurate records of incidents, rescues, and safety checks as required.
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
- Trained new hires on safety protocols, procedures, and customer service standards.
- Maintained strong proficiency in CPR, First Aid, and rescue techniques to provide optimal support to individuals in distress.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Conducted daily chemical tests on water quality and temperature to ensure safe swimming conditions.
Crew Member
Wendy's
Advance
03.2025 - 08.2025
- Maintained cleanliness and organization of dining area and kitchen space.
- Provided excellent customer service by taking and processing orders promptly.
- Handled cash register transactions accurately during busy shifts.
- Restocked supplies regularly to ensure availability for customer needs.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cashier
Venezia Italian Restaurant
Advance
02.2025 - 02.2025
- Assisted customers with product inquiries and payment options effectively.
- Collaborated with team members to ensure smooth store operations daily.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Davie County High School
Mocksville, NC01-2025
Associate of Science -
Davidson Davie Community College
Mocksville, NCSkills
- Customer service
- Team leadership
- Safety protocols
- Water quality testing
- Cash handling
- Physical fitness
- Lifeguard training
- Staff supervision
- First aid and CPR
- Optimistic
- Determined
Languages
Tagalog
Native/ Bilingual
Ilocano
Native/ Bilingual
Timeline
Crew Member
Wendy's
03.2025 - 08.2025
Cashier
Venezia Italian Restaurant
02.2025 - 02.2025
Head Lifeguard
Aquatech Pool Management
05.2023 - Current
High School Diploma -
Davie County High School
Associate of Science -
Davidson Davie Community College
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