Dawn Berkey
Raleigh
Summary
Results-driven loan professional with extensive experience in managing complex loan portfolios and building strong client relationships. Demonstrated success in streamlining loan processes and enhancing operational efficiencies while ensuring compliance with regulatory standards. Expertise in training and leadership, with a focus on FHA, VA, and Fannie Mae loan products. Proficient in assembling loan packages and analyzing loan programs to align with borrower profiles.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Senior Loan Officer, Corporate Trainer
Streamline Mortgage
Raleigh–Durham
11.2001 - 08.2008
- Marketed and processed diverse mortgage products, including FHA, VA, and Fannie Mae loans.
- Managed client relations and pipeline activities to strengthen customer engagement.
- Designed and delivered Corporate Training Program across multiple states to enhance team capabilities.
- Achieved Company Top Producer status in 2002, 2003, 2004, 2005, 2006, and 2007 for exceptional performance.
Senior Loan Officer, Branch Manager
Progressive Mortgage (Division of Streamline Mortgage Holdings)
Raleigh
07.2004 - 12.2005
- Served as Start-Up Trainer for new branch launch.
- Processed mortgage loans and handled operational workflows.
- Managed branch operations and supervised 12 loan officers.
- Developed loan closing procedures and enforced compliance regulations.
Education
MBA – Master of Business Administration -
East Carolina University
Greenville, NC01.2015
B.S.B.A. - Business, Concentration in Finance
East Carolina University
Greenville, NC05.2011
Some College (No Degree) - Business Intelligence, Doctoral Candidate
Capella University
Minneapolis, MNSkills
- FHA, VA, and Fannie Mae Loan Expertise
- Loan Processing & Pipeline Management
- Compliance & Regulatory Enforcement
- Risk Assessment & Quality Assurance
- Client Relationship Management
- Financial Documentation Review
- Training & Staff Development
- Branch Operations & Team Leadership
Certification
SAS Advanced Analytics Certificate
Timeline
Senior Loan Officer, Branch Manager
Progressive Mortgage (Division of Streamline Mortgage Holdings)
07.2004 - 12.2005
Senior Loan Officer, Corporate Trainer
Streamline Mortgage
11.2001 - 08.2008
MBA – Master of Business Administration -
East Carolina University
B.S.B.A. - Business, Concentration in Finance
East Carolina University
Some College (No Degree) - Business Intelligence, Doctoral Candidate
Capella University