Davion Henigan
Charlotte
Summary
Dynamic and dedicated professional with extensive experience at Prospect Airport Services, excelling in disability awareness and customer service. Proven ability to enhance passenger experiences by streamlining processes and maintaining safety standards. Recognized for professionalism and effective teamwork, ensuring a supportive environment for all travelers.
Overview
2
2
years of professional experience
Work History
Wheelchair Agent
Prospect Airport Services
10.2024 - 02.2025
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
- Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
Cabin Crew Member
ABM Industries
04.2024 - 10.2024
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Truck Loader
UPS
04.2023 - 03.2024
- Loaded and strapped shipments into place on trucks.
- Loaded diverse cargo types including pallets, crates, drums while adhering to hazardous materials regulations.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout Number hour shifts.
Education
High School Diploma - Marketing
Hopewell Hs
Charlotte, NC02.2023
Skills
- Disability awareness
- Wheelchair navigation
- Safety awareness
- Professionalism and courtesy
- Customer service
Languages
French
Professional Working
Timeline
Wheelchair Agent
Prospect Airport Services
10.2024 - 02.2025
Cabin Crew Member
ABM Industries
04.2024 - 10.2024
Truck Loader
UPS
04.2023 - 03.2024
High School Diploma - Marketing
Hopewell Hs
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