Davin Watson
charlotte
Summary
Results-driven Business Operations Director with a strong focus on improving productivity and customer satisfaction through effective collaboration across cross-functional teams. Adept at streamlining processes and ensuring optimal results through attention to detail and exceptional organizational skills. Committed to driving profitability while fostering a culture of innovation and continuous improvement. Demonstrated success in executing strategic initiatives that align with organizational objectives and deliver measurable business outcomes.
Overview
16
16
years of professional experience
Work History
Director of Store Operations
Neiman Marcus
05.2009 - Current
- Leads execution of store Retail Performance and Store Operations strategy
- Oversees and is accountable for the daily execution of store operations:
- Inbound merchandise / supply receiving
- Outbound merchandise movement
- Supports online sales activity via accurate and timely order fulfillment
- Supports merchandise price changes
- Manages expenses to drive profitability
- Oversees execution of capital fund projects
- Manages payroll expenses
- Manages non-payroll expenses
- Oversees all labor, scheduling, and staffing
- Collaborates with cross-functional business partners to ensure all mechanical and technological functions are maintained properly
- Flexes resources, processes, and behaviors to maximize operational efficiency
- Prioritizes team workload and focus to achieve sales and profitability
- Directly manages performance of Sales Support Managers, Alterations Manager, Loss Prevention and Engineer Leaders
- Trains and coaches on all procedures, processes, and controls utilized daily to protect inventory and maximize company sales and profitability
Education
Bachelor's - Applied Economics
Florida State University
Tallahassee, FL12.2007
Other - General Business
Florida State University
Tallahassee, FL12.2007
Skills
- Expert in managing multiple initiatives
- Effective problem-solving in high-pressure situations
- Strong attention to detail
- Inventory management
- Budget management expertise
- Ability to analyze financial reports and make data-driven decisions
- Understanding of financial performance metrics and KPIs
- Analytical problem-solving
Timeline
Director of Store Operations
Neiman Marcus
05.2009 - Current
Other - General Business
Florida State University
Bachelor's - Applied Economics
Florida State University