Davidson Guinn
Kernersville
Summary
Personable and dedicated Customer Service Representative with extensive experience in retail. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
The Good Feet Store
Greensboro
07.2025 - Current
- Assisted customers with selecting appropriate arch support products.
- Explained product features and benefits to enhance customer understanding.
- Managed inventory levels and restocked shelves regularly.
Retail Sales Associate
Cellular Sales Verizon
High Point
01.2024 - 06.2025
- Promoted special offers and discounts to encourage additional purchases.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Greeted customers upon entering the store and provided assistance.
Retail Sales Consultant
Prime Communications AT&T
Asheboro
02.2023 - 01.2024
- Greeted customers in a friendly and professional manner.
- Utilized strong customer service skills to meet and exceed sales goals
- Used product knowledge to suggest items to match client needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- High focus on building positive rapport with every customer to create customer satisfaction and comfortability
Delivery Expert
Domino's Pizza
Randleman
02.2022 - 02.2023
- Promoted exemplary service to customers by keeping deliveries on time and undamaged.
- Collected payments in cash, check and credit card.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Delivery Driver
DoorDash
Asheboro
12.2020 - 02.2022
- Notified customers of delays to decrease calls to support.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Handled merchandise in accordance with product handling standards.
Skills
- Good Work Ethic
- People Skills
- Friendly, Positive Attitude
- Building Customer Trust and Loyalty
- High-Energy Attitude
- Courteous Demeanor
- Empathetic
Timeline
Retail Sales Associate
The Good Feet Store
07.2025 - Current
Retail Sales Associate
Cellular Sales Verizon
01.2024 - 06.2025
Retail Sales Consultant
Prime Communications AT&T
02.2023 - 01.2024
Delivery Expert
Domino's Pizza
02.2022 - 02.2023
Delivery Driver
DoorDash
12.2020 - 02.2022