Skilled supervisor with with 4 year track record of success. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success.
Can provide discipline, mentorship and assistance when dealing with difficult situations.
Exceptional leader talented customer service skills.
Overview
13
13
years of professional experience
Work History
Armed Custom Protection Officer
Allied Universal Security Services
09.2022 - Current
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Monitored CCTV cameras and alarm systems for security breaches.
Investigated suspicious activities and persons to maintain security of premises.
Responded quickly to emergency situations to assess and deflect issues.
Certified Pest Control Technician
Safari Termite And Pest Control
02.2018 - 08.2022
Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
Applied pesticides to inside and outside of structures utilizing company protocols.
Inspected commercial and residential buildings and structures for pest issues.
Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
Educated and advised customers on preventive measures to reduce pest infestations.
On average sold over 300 contracted services.
Brought in on average a monthly revenue of $20,000- $40,000
Pharmacy Supervisor
United States Army
08.2013 - 04.2018
Discussed medical histories with patients in effort to provide most effective medical advice.
Developed policies and procedures that would streamline pharmacy management and make it more efficient.
Ordered all pharmacy supplies and kept check on inventory levels.
Maintained education on side effects of medications.
Resolved issues with customers and pharmacy personnel by utilizing active listening, effective communication and mediation skills.
Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Supervised 12 employees and 3 Soldiers while working closely with civilian supervisors.
Customer Service Representative
Bath & Body Works
11.2012 - 08.2013
Responded to customer requests for products, services, and company information.
Trained staff on opening and closing procedures and company services.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Trained new personnel regarding company operations, policies and services.
Kept all inventory properly stocked and neatly organized .
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.