Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

David Woodcox

Raeford

Summary

Motivated General Manager with a proven track record at The Cigar Box of NC, excelling in leadership and operations management. Cultivated strong vendor relationships and enhanced customer satisfaction, driving sales growth. Skilled in budget management and team development, fostering a collaborative environment that improved employee engagement and performance.

Overview

11
11
years of professional experience

Work History

General Manager

The Cigar Box of NC
12.2022 - Current
  • Offered specialized customer service as a tobacconist and cigar sales specialist at the retail level.
  • Managed budget implementations, employee reviews, training, schedules.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success.


Finance Manager

Life Opportunities Behavioral Health Services
08.2021 - Current


  • Processed invoices and contacted appropriate parties for timely payment receipt.
  • Optimized cash flow with diligent monitoring of accounts receivable and payable.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Enhanced budget management by implementing expense tracking and cost reduction strategies.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.

Business Finance Manager

Life Opportunities Inc.
08.2021 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.

Medical Biller and Coder

Precious Haven Inc
03.2014 - Current
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
  • Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.

Education

Mechanical Engineering

Fayetteville Technical Community College
Fayetteville, NC

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Customer relations
  • Inventory control
  • Staff development
  • Deadline oriented
  • Vendor relationships

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Marketing - Implemented marketing strategies which resulted in 200% growth of customer base.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

General Manager

The Cigar Box of NC
12.2022 - Current

Finance Manager

Life Opportunities Behavioral Health Services
08.2021 - Current

Business Finance Manager

Life Opportunities Inc.
08.2021 - Current

Medical Biller and Coder

Precious Haven Inc
03.2014 - Current

Mechanical Engineering

Fayetteville Technical Community College

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David Woodcox