David Whitaker

• Manage, configure, and troubleshoot the following areas as the point of contact: Printing (Toshiba & Papercut), Promethean ActivPanel, Phones [both VOIP & Cell(T-Mobile)] One to One Plus (Ticketing & Inventory), Apple School Manager, Mosyle, Visitor Management (Raptor).
• Serve as Central Office tech support
• Trains technical staff at the building level to follow proper operating procedures necessary to maintain the integrity of technology
• Serve as lead on small projects
• Supervise, train, and guide lower level techs
• Enhanced system performance by troubleshooting and resolving hardware and software issues.

Communications-

• Update and maintain district website
• Coordinate with local media for specials and stories for news articles & TV segments
• Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
• Run the district social media pages (Facebook, X, LinkedIn)
• Wrote and edited content for operations, marketing and public relations needs.
• District photographer for all district and school level events for publication to school & district websites and social medias

• Repairs, maintains, and upgrades technology-related equipment
• Operates standard and specialized electronics devices in testing and troubleshooting computer and other technology-related equipment.
• Trains technical staff at the building level to follow proper operating procedures necessary to maintain the integrity of the network
• Apple educational school district
• Lead manager of VoIP, and copier (Sharp & Papercut), and help maintain WAN and LAN networks
• Supervise small projects and groups
• Supervise, train, and guide lower level techs
• Manage, configure, and troubleshoot all issues related to educational technology, including but not limited to: LMS (canvas), Clever, Classlink, Classroom Mosaic, i-Ready, Achieve 3000, Edmentum, Panorama, Smarty Ants, Discovery Education, Apple School Manager.
• 1. Technology Tech 1 (April 2016- Oct 2016)
• 2. Technology Tech 2 (Oct 2016- Dec 2019)
• 3. Technology Tech 3/ Network Support (Dec 2019- Oct 2021)
• 4. Coordinator of Data Integration (Oct 2021- Dec 2022)

• Attends high school and college sporting event to gather information for related stories, as well as conduct interviews.
• Schedule interviews with coaches, as well as meet deadline for publishing

• Make cold calls to potential clients, as well as call to schedule lot apts.
• Greet customers on lot, and guide through the buying process
• Keep up with ever-changing inventory as well as all company policies, including attending weekly meetings.

• Responsible for checking out customers, as well as assisting with stocking of shelves.
• Guiding customers to proper locations to find products, as well as deal with customer complaints and concerns.