David Ritter
High Point,NC
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
35
35
years of professional experience
Work History
LTL Senior Operations Supervisor
Yellow Corporation
09.1997 - Current
- Directed shipping and receiving of wide range of products daily.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored performance of logistics operations to identify areas for improvement.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Motivated and trained employees to maximize team productivity.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Compiled training materials for new employees and tracked skill development.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Operations Supervisor
Atlanta Motor Lines
06.1993 - 12.1997
- Managed internal operational standards and productivity targets.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Compiled training materials for new employees and tracked skill development.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Dock Supervisor/Dock Worker
Standard Trucking
09.1988 - 06.1993
- Implemented loading dock process and productivity improvements.
- Operated computer systems and internal software to track and record cargo movements.
- Communicated with dock workers to inform cargo loading and unloading schedule and other relevant information.
- Performed pre-shift and post-shift inspections of dock equipment.
- Recorded number of units moved or handled, using work tickets and daily production sheets.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
Education
Bachelor of Science - Education
University of North Carolina At Greensboro
Greensboro, NC12.1991
Skills
- Investing Care into Health and Well-being of Team Members
- Management
- Freight Loading
- Safe Work Methods
- Shipment Processing
- Operational Efficiency and Safety
- Cultivating Productive Relationships
- Employee Performance Reviews
- Performance Monitoring and Evaluation
- Incident Investigation
- Daily Operations Management
- Driver Routing
- Employee Relationships
- Directing Team Members
Timeline
LTL Senior Operations Supervisor
Yellow Corporation
09.1997 - Current
Operations Supervisor
Atlanta Motor Lines
06.1993 - 12.1997
Dock Supervisor/Dock Worker
Standard Trucking
09.1988 - 06.1993
Bachelor of Science - Education
University of North Carolina At Greensboro
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