David Reed
Morehead City,NC
Summary
Dynamic business owner with a proven track record at Southern Overnite Delivery, LLC, excelling in customer relations and financial management. Successfully expanded market reach while fostering strong client relationships, resulting in increased retention. Skilled in staff development and negotiation, driving operational efficiency and enhancing overall productivity.
Overview
14
14
years of professional experience
Work History
Owner
Southern Overnite Delivery, LLC
07.2011 - Current
- Developed foundational understanding of operational procedures and best practices.
- Assisted in inventory management and product organization to improve efficiency.
- Gained experience with customer service techniques to enhance client satisfaction.
- Participated in training sessions on safety protocols and equipment usage.
- Collaborated with team members to streamline workflow processes for better productivity.
- Adapted quickly to various tasks, demonstrating flexibility in a dynamic environment.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded business into new markets.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Education
High School Diploma -
Bunn High School
Bunn, NCSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Staff management
- Staff hiring
- Financial management
- Negotiation
- Employee development
- Administrative oversight
- Bidding processes
Timeline
Owner
Southern Overnite Delivery, LLC
07.2011 - Current
High School Diploma -
Bunn High School
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