David Radford
Grifton
Summary
Adept Service Technician with a proven track record at Houston Heating And Air, showcasing expertise in HVAC systems and exceptional client relationship management. Mastered diagnostics and repair, enhancing equipment functionality and customer satisfaction. Demonstrated leadership in developing preventive maintenance schedules, ensuring operational excellence. Equipped with a valid driver's license and a knack for customer service, consistently delivers beyond expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Technician
Houston Heating And Air
Grifton
01.2024 - Current
- Troubleshoot malfunctions and diagnosed issues to service equipment quickly and thoroughly.
- Provided technical support to customers over the phone and in person.
- Communicated with vendors regarding supply orders and delivery timelines.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Traveled to customer locations to complete work for pre-set appointments.
- Examined previously completed work for accuracy.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Maintained certifications and completed training on systems and components.
- Developed preventive maintenance procedures and schedules.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
BBQ Cook
Skylight Inn
Ayden
01.2022 - 11.2023
- Chopped, diced, and sliced vegetables and fruit ahead of rush periods.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Stocked workstations with necessary supplies throughout shift as needed.
- Established and maintained open, collaborative relationships with thekitchen team to maximize efficiency.
- Weighed, measured, and mixed ingredients, following recipes to produce quality dishes.
- Ensured that all food served was prepared safely and hygienically.
- Memorized new menu items and ingredients quickly to help customers select items that meet their needs and preferences.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Operated a variety of kitchen equipment such as ovens, stoves, grills and slicers.
Fish Cleaner
Pete's Seafood
Kinston
06.2020 - 12.2021
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Checked stock levels of all cleaning products regularly to ensure adequate supply.
- Washed windows both inside and outside of the facility.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Cut, wrapped, weighed, and labeled orders for customers.
Education
Associate of Applied Science - HVAC/R
Pitt Community College
Winterville, NC08-2025
Skills
- Valid Driver's license
- Service call response
- Diagnostics skill
- Work with minimal supervision
- Client relationship management
- HVAC systems
- Troubleshooting and Diagnostics
- Testing and analysis
- Electrical systems
- Power tool proficiency
- Installation and repair
- Customer service
Affiliations
- Hunting/Fishing
- Building boats
Certification
- CFC License (Universal)
Accomplishments
- High School Diploma from North Lenoir High School
References
References available upon request.
Timeline
Service Technician
Houston Heating And Air
01.2024 - Current
BBQ Cook
Skylight Inn
01.2022 - 11.2023
Fish Cleaner
Pete's Seafood
06.2020 - 12.2021
Associate of Applied Science - HVAC/R
Pitt Community College
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