Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Timeline
Generic

David O'Brien

Asheville

Summary

Creative and communicative manager with 5 years of experience in customer service, sales, and store management. Proficient in managing teams, meeting sales goals, and maintaining a clean and organized environment. Skilled in customer communication, creative thinking, and customer service. Possesses a Bachelor's degree in Sequential Art.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Driver

Pizza Hut
10.2023 - Current
  • I kept up with customer demands by delivering food in a timely manner
  • I would interact with customers to fulfill their issues as they arose and did my best to make sure they were satisfied while staying within company standards
  • I also kept the store clean, stocked, and presentable while not delivering

Delivery Driver

Domino's
07.2023 - 10.2023
  • I managed myself and other drivers on finding optimal routes to deliver pizza quickly and efficiently
  • While also cleaning around the store and boxing and gathering orders for customers

Store Leader

GameStop
08.2020 - 11.2022
  • During my time with Gamestop, I managed the backend and front end of the store
  • Meeting sales goals, selling product to customers directly, and encouraging them to participate in customer benefit programs
  • I encouraged my team to be the best they could at their job, building a friendly environment that pushed them to learn and grow as salespeople
  • I also worked with customers in finding exactly what product they were looking for
  • Building a relationship and suggesting what I thought would fit their gaming needs best
  • I kept the store clean and organized, keeping up with promotional material in store layouts to match marketing
  • This is the work I'm most proud of
  • I managed the busiest store in the area, and kept up with sales goals with ease
  • My team frequently went over sales goals for our subscription services and helped customers save money, while also encouraging the company's sales goals

Team Member

Chick-fil-A
10.2020 - 06.2021
  • I worked with others in the kitchen to prepare food quickly, keep the work station clean
  • Then at night, clean the kitchen thoroughly to prepare for the next morning

Education

Bachelor's - Sequential Art

Savannah College of Art and Design
Savannah, GA
08.2019

Skills

  • Customer service
  • Retail Sales
  • Adobe Photoshop
  • Team oriented
  • Customer relationship management
  • Customer experience
  • Team building
  • Cleanliness
  • Kitchen Experience
  • Illustration
  • Responsible
  • Cash register experience
  • Assistant Manager Experience
  • Time management
  • Quality control
  • Empathy
  • Color theory
  • Cleaning Experience
  • Planograms
  • Digital art
  • Verbal communication
  • Microsoft Word
  • Communication Skills
  • Responsive to feedback
  • Problem solving
  • Independent
  • Store Management Experience
  • POS
  • Retail Management
  • Cashiering
  • Upselling
  • Sales Management
  • Cash handling
  • Asset management
  • Collaborative
  • Critical thinking skills
  • Computer Skills
  • Employee engagement
  • Team management
  • Delegating work

Certification

Driver's License, 10/01/23, 01/01/31

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Experimenting with different creative mediums, like 3D Modeling, Music, and Game Development, to expand skills and techniques
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Graphic Design
  • Creative Writing
  • I enjoy helping others and giving back to the community

Timeline

Delivery Driver

Pizza Hut
10.2023 - Current

Delivery Driver

Domino's
07.2023 - 10.2023

Team Member

Chick-fil-A
10.2020 - 06.2021

Store Leader

GameStop
08.2020 - 11.2022

Bachelor's - Sequential Art

Savannah College of Art and Design

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David O'Brien