Professional construction leader with proven ability to oversee and coordinate complex projects from start to finish. Strong focus on team collaboration, ensuring quality work and timely completion. Adept in managing resources, navigating challenges, and aligning with industry standards. Known for adaptability and reliability in dynamic environments.
• Assisted in the coordination of 1100 Search and Rescue operations totaling $17 million dollars in property saved or assisted.
• Coached new employees on administrative procedures, company policies and performance standards.
• Collected, arranged and input information into database system.
• Drafted professional business memos, letters and marketing copy to support business objectives and growth.
• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting visitors, and handling incoming and outgoing mail.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Used various methods of data collection to research and record data successfully.
• Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.