David Martin
Burlington
Summary
Dynamic environmental services leader with a proven track record at Cone Health, adept in staff supervision and operational oversight. Expert in inventory management and effective communication, consistently achieving departmental goals while fostering team development and quality assurance. Committed to enhancing service standards and driving operational excellence in healthcare environments.
Overview
9
9
years of professional experience
Work History
Assistant Director, Environmental Services
Cone Health - Alamance Regional Medical Center
Burlington
07.2024 - 07.2025
- Led team of 80 full-time and part-time staff across multiple facilities and shifts, ensuring operational effectiveness.
- Supervised and developed three managers, facilitating onboarding and ongoing support to enhance operational efficiency.
- Achieved quarterly goals and metrics consistently while troubleshooting operational challenges.
- Monitored inventory levels, proactively ordering necessary equipment and supplies to maintain optimal operations.
- Conducted rounds in auxiliary areas to ensure effective communication and high service standards.
Manager, Environmental Services
Cone Health - Alamance Regional Medical Center
Burlington
07.2021 - 07.2024
- Oversee a team of approximately 80 full-time and part-time staff across multiple locations, facilities, and shifts
- Directly supervise and develop 3 managers; provide initial onboarding and ongoing feedback and support to ensure efficient operations and quality performance
- Achieved quarterly goals and metrics set across department while troubleshooting operational issues.
- Monitored inventory of supplies and anticipated needs to ensure timely ordering of equipment and supplies.
- Conducted rounding of auxiliary areas to facilitate effective communication and uphold high service standards.
Operations Manager
Crothall, Duke University Hospital
Durham
01.2019 - 07.2021
- Managed day-to-day operations of environmental service department, liaised with environmental leadership, and oversaw housekeeping staff to ensure high service standards
- Oriented, developed, and supervised supervisory and housekeeping staff; delivered education and training to enhance team capabilities
- Conducted regular inspections and safety audits, providing actionable recommendations to improve facility compliance and safety
- Created work and staffing schedules and completed weekly payroll
Environmental Services Director
Healthcare Service Group - Hillcrest
Raleigh
05.2016 - 12.2019
- Managed daily operations to ensure a safe and compliant nursing home environment
- Supervised and trained up to 20 housekeepers, floor techs, and laundry personnel
- Oversaw the interview and hiring process of housekeeping employees
- Conducted monthly safety trainings and audits to uphold compliance and improve staff awareness
- Trained candidates to prepare for roles in environmental management, enhancing team readiness
Education
High School Diploma -
James Madison High School
Brooklyn, NYSkills
- Operational oversight
- Inventory management
- Quality assurance
- Policy compliance
- Staff management
- Staffing optimization
- Resource allocation
- Training development
- Team coordination
- Problem solving
- Effective communication
- Conflict resolution
Military Experience
United States Army, Fort Drum, NY, E5 Gunnery Sgt
Timeline
Assistant Director, Environmental Services
Cone Health - Alamance Regional Medical Center
07.2024 - 07.2025
Manager, Environmental Services
Cone Health - Alamance Regional Medical Center
07.2021 - 07.2024
Operations Manager
Crothall, Duke University Hospital
01.2019 - 07.2021
Environmental Services Director
Healthcare Service Group - Hillcrest
05.2016 - 12.2019
High School Diploma -
James Madison High School