Dedicated transportation driver with strong skills in route optimization and customer relationship management. Proven ability to adapt to changing conditions while ensuring safety and satisfaction during timely crew transfers and deliveries.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Transportation Driver
RailCrew Xpress
Rocky Mount
06.2025 - Current
Operated transportation vehicles for timely crew transfers to various job sites.
Ensured compliance with safety regulations during all transportation activities.
Conducted pre-trip inspections to ensure vehicle safety and functionality.
Maintained accurate logs of travel routes, fuel usage, and vehicle maintenance.
Collaborated with team members to coordinate efficient pick-up and drop-off schedules.
Adapted quickly to changing conditions and routes for effective service delivery.
Utilized GPS navigation systems to plan optimal routes for each trip.
Interacted courteously with customers during deliveries.
Food Delivery Driver
Papa John's Pizza
Fort Bragg
06.2022 - 10.2024
Delivered pizzas promptly to customers within designated zones.
Coordinated order preparation with kitchen staff to ensure timely delivery.
Utilized GPS navigation systems to determine efficient delivery routes.
Maintained cleanliness of delivery vehicle and equipment consistently.
Fostered positive customer relationships to encourage repeat business.
Reported delays caused by breakdowns, weather, or traffic conditions.
Managed cash transactions for delivery orders accurately.
Successfully delivered orders to military personnel while adhering to security protocols.
Parts Sales Manager
Autozone, Inc.
Dunn
06.2006 - 05.2009
Trained and mentored team members in sales techniques and product knowledge.
Developed promotional strategies to boost parts sales and enhance customer engagement.
Collaborated with vendors to negotiate pricing and secure quality automotive parts.
Analyzed sales data to identify trends and adjust inventory levels accordingly.
Provided exceptional customer service by addressing inquiries and resolving issues.
Coordinated timely delivery of parts orders with the shipping department.
Supervised daily operations of parts department, including ordering and stocking products.
Maintained accurate inventory records and conducted regular audits for accountability.
Track Vehicle Mechanic
U. S. Army National Guard
Dunn
06.2001 - 09.2006
Diagnosed mechanical issues in tracked vehicles and recommended effective repairs.
Repaired or replaced defective parts, including brakes, wheels, and suspension systems.
Maintained accurate service records for all tracked vehicle maintenance performed.
Performed preventive maintenance inspections, including oil changes and filter replacements.
Installed new engines, transmissions, and major components in track vehicles.
Utilized diagnostics and troubleshooting tools to identify equipment failures.
Adjusted mechanical linkages and lubricated moving parts for optimal performance.
Logistics Manager
Swift Transportation
Winston-Salem
02.1998 - 06.2000
Coordinated logistics operations across multiple transportation routes to enhance efficiency.
Managed inventory levels using advanced tracking systems and software solutions.
Oversaw shipment processing, ensuring timely deliveries and regulatory compliance.
Developed vendor partnerships to improve supply chain processes and reduce costs.
Trained team members on logistics best practices to optimize performance.
Facilitated interdepartmental communication to elevate service delivery standards.
Supervised warehouse staff, ensuring proper handling and storage of materials.
Managed budget analysis with leadership, forecasting future logistics requirements.
Utility Worker
Pike Electric
Raleigh
03.1997 - 06.1999
Operated heavy machinery, including backhoes and dump trucks, for utility installation and maintenance.
Conducted regular inspections to ensure equipment safety and operational efficiency.
Collaborated with team members to complete utility projects within established timelines.
Maintained accurate records of materials utilized during daily operations.
Followed safety protocols to reduce hazards associated with utility work tasks.
Trained new crew members on safety procedures and operational standards.
Communicated project progress and challenges effectively to supervisors.
Ensured compliance with laws and regulations governing utility operations.
Education
Bachelor of Science - Counseling Psychology
Methodist University
Fayetteville, NC
01-2023
Some College (No Degree) - Christian Studies
Southeastern Baptist Theological Seminary
Wake Forest, NC
Skills
Vehicle inspection and preventive maintenance
GPS navigation and route optimization
Safety regulations compliance
Customer relationship management
Certification
Mechanic Certification Certificate, US Army
Accomplishments
Honorable Discharge- US Army Wartime Service Medal Rank Promotion Ribbons of Valor