David Gallimore
Concord
Summary
Dynamic IT Technician with proven expertise at Carolina Restaurant Group, excelling in network troubleshooting and system configuration. Delivered exceptional field support across 120+ sites, enhancing operational efficiency. Skilled in hardware installation and committed to outstanding customer service, ensuring seamless technology integration and performance optimization.
Overview
10
10
years of professional experience
Work History
IT Technician
Carolina Restaurant Group
Charlotte
03.2022 - Current
- Managed critical onsite systems, including registers, credit card machines, and kitchen controllers.
Oversaw network cabinet setup, including switch, server, patch panel, modem, and backup internet.
Supported over 120 sites by providing field assistance and troubleshooting.
Imaged registers and coordinated new builds to ensure operational readiness.
Executed networking tasks to enhance connectivity across locations.
Utilized knowledge of PF Sense and virtual machines for network firewall management.
Collaborated with NCR to optimize system performance. - Installed and configured hardware and software for restaurant systems.
- Troubleshot network issues to ensure smooth operations in restaurants.
- Collaborated with vendors for equipment repairs and service requests.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Resolved hardware issues including replacing parts as necessary.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
IT Technician
ATD
Charlotte
08.2017 - 12.2017
- Delivered customer service, executed computer repair, and constructed new PC builds for clients and general public.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Assisted with virus removal and malware protection services for customers' computers.
Warehouse and Delivery Associate
Lomax Tile
Charlotte
01.2016 - 08.2017
- Oversaw transportation of materials alongside performing waterproofing, cutting of tiles and countertops, and fabrication shop operations.
- Operated forklifts to transport materials throughout warehouse efficiently.
Education
High School Diploma -
Maiden High School
Maiden, NC06-2008
Skills
- Network troubleshooting
- System configuration
- Hardware installation
- Software installation
- Field support
- Customer service
- Written communication
- Phone setup skills
- Hand tools
- New build oversight
References
References available upon request.
Timeline
IT Technician
Carolina Restaurant Group
03.2022 - Current
IT Technician
ATD
08.2017 - 12.2017
Warehouse and Delivery Associate
Lomax Tile
01.2016 - 08.2017
High School Diploma -
Maiden High School
Similar Profiles
Cheyenne WatsonCheyenne Watson
Assistant General Manager at Carolina Restaurant GroupAssistant General Manager at Carolina Restaurant Group
Brittany GivensBrittany Givens
General Manager at Wendy's Carolina Restaurant GroupGeneral Manager at Wendy's Carolina Restaurant Group
Daniel EbertDaniel Ebert
Crew Member at Carolina Restaurant Group(Wendys)Crew Member at Carolina Restaurant Group(Wendys)
Allie HudsonAllie Hudson
Competitive Dancer at Ace Dance AcademyCompetitive Dancer at Ace Dance Academy
Michelle RushMichelle Rush
Receptionist at Shoe ShowReceptionist at Shoe Show