David Dickinson
Kittrell
Summary
Shift Coordinator at Glaxosmithkline LLC with a proven track record in enhancing team performance and reducing turnover through effective training and conflict resolution. Skilled in scheduling and compliance, I foster a collaborative environment that drives productivity and employee engagement, ensuring operational excellence and adherence to safety standards.
Overview
9
9
years of professional experience
Work History
Shift Coordinator
Glaxosmithkline Llc
04.2023 - Current
- Evaluated ongoing employee training requirements based on observed performance gaps and coordinated the delivery of necessary training programs to address identified needs.
- Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
- Coordinated cross-departmental collaboration for seamless operations during shifts.
- Contributed to a positive work environment by fostering a team-oriented atmosphere that encouraged collaboration and mutual support among employees.
- Monitored and improved performance of teams and individual employees.
- Improved shift efficiency by developing and implementing effective scheduling practices.
- Reduced employee turnover through proper training, support, and open communication channels.
- Provided regular updates to senior management regarding shift performance metrics, identifying trends or concerns that needed attention or remediation efforts.
- Streamlined communication between team members for more efficient problem-solving and decisionmaking.
- Consistently enforced company policies and procedures while remaining sensitive to individual needs of staff members when addressing disciplinary matters or resolving conflicts.
- Assisted management in identifying areas of improvement within the facility, leading to increased productivity and overall success.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Process Lead
Glaxosmithkline Llc
05.2020 - 03.2023
- Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
- Managed teams effectively, fostering an environment of open communication and collaboration for better overall performance.
- Delivered quality assurance by enforcing strict adherence to established guidelines and conducting regular inspections of final products.
- Mentored junior team members, providing guidance on best practices and contributing to their professional development.
- Scheduled appropriate number of employees to complete production line tasks.
- Optimized resource allocation, ensuring the right personnel were assigned to appropriate tasks for maximum output.
- Observed safety practices and upheld standards.
- Enhanced employee engagement by organizing regular training sessions and promoting a culture of learning within the team.
- Ensured compliance with industry regulations by diligently adhering to safety protocols and maintaining accurate documentation.
Process Operator
Glaxosmithkline Llc
11.2017 - 04.2020
- Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
- Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.
- Maintained accurate records of production data, facilitating informed decision-making for management.
- Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
- Operated various types of machinery proficiently, adapting quickly to changing production requirements.
- Assisted in troubleshooting equipment issues, minimizing disruptions to the production schedule.
- Implemented process improvements, resulting in reduced waste and increased yield.
- Reduced downtime for maintenance by performing regular inspections and preventative measures.
- Supported new employee training, ensuring proper understanding of company policies and procedures.
- Reported to shift supervisor on production status, problems and deviations.
Cashier
Burger King
11.2015 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Southern Nash High School
Bailey, NC06.2017
Skills
- Multitasking proficiency
- Workplace safety
- Scheduling and planning
- Staff training and development
- Team development
- Team Training
- Policy enforcement
- Quality controls
- Compliance
- Regulatory compliance
- Strong leadership
- Decision-making capacity
- Employee engagement
- Positive attitude
- Problem-solving
- Team motivation
- Strategic thinking
- Verbal and written communication
- Creative problem solving
- Goal setting and tracking
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
Timeline
Shift Coordinator
Glaxosmithkline Llc
04.2023 - Current
Process Lead
Glaxosmithkline Llc
05.2020 - 03.2023
Process Operator
Glaxosmithkline Llc
11.2017 - 04.2020
Cashier
Burger King
11.2015 - 10.2017
High School Diploma -
Southern Nash High School
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