David DiBiase
Apex
Summary
Results-driven professional with over five years of experience delivering operational support, problem solving, and building strong relationships. Proven ability to work independently in fast-paced environments, build strong working relationships, and analyze complex situations to improve outcomes. Experienced in inventory tracking, reporting, and customer-focused service. Seeking to leverage field operations and relationship-management expertise in a Dealer Integration Operations Consultant role with Caterpillar.
Overview
7
7
years of professional experience
Work History
Police Officer
Cary Police Department
Cary, NC
12.2022 - Current
- Build working relationships with community members, businesses, and partner agencies to address concerns and improve outcomes through consistent, professional interactions.
- Assessed situations, identified needs, and provided appropriate solutions and resources.
- Resolved conflicts through clear communication, negotiation, and customer-focused problem solving.
- Coordinated with multiple agencies and departments to ensure effective outcomes.
- Documented interactions and outcomes to ensure accurate records and effective follow-up.
Police Officer
New York City Police Department
New York, NY
01.2020 - 11.2022
- Responded to a high volume of calls in a fast-paced urban environment, making time-sensitive decisions to achieve positive outcomes.
- Developed trust with diverse individuals and community groups through professional, solution-focused interactions.
- Conducted investigations and gathered critical information to analyze situations and recommend effective resolutions.
- Coordinated with internal units and external agencies to streamline communication and ensure operational efficiency.
- Successfully met monthly objectives and maintained high standards of operational performance and accountability.
Warehouse Associate
Ferguson Waterworks
New Hyde Park, NY
06.2019 - 01.2020
- Verified, tracked, and documented incoming and outgoing inventory to maintain operational accuracy.
- Ensured timely and accurate order fulfillment, supporting customer satisfaction and efficient store operations.
- Identified and resolved inventory discrepancies to maintain high standards of accuracy and compliance.
- Maintained an organized, safe, and clean workspace to support operational efficiency and team productivity.
- Collaborated with team members to streamline warehouse processes and ensure smooth day-to-day operations.
Education
Bachelor of Science - Criminal Justice
Molloy College
Rockville Centre, NY06-2019
Skills
- Customer Service
- Relationship Management
- Conflict Resolution
- Process Improvement
- Inventory Management
- Data Analysis & Reporting
- Project Coordination
- Microsoft Office
- Time Management
- Team Collaboration
- Problem Solving
Timeline
Police Officer
Cary Police Department
12.2022 - Current
Police Officer
New York City Police Department
01.2020 - 11.2022
Warehouse Associate
Ferguson Waterworks
06.2019 - 01.2020
Bachelor of Science - Criminal Justice
Molloy College