Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David Cubias

Winston Salem

Summary

Dynamic manager with a proven track record at Mario’s Pizza, excelling in team leadership and customer service. Enhanced operational efficiency through effective expense tracking and staff training, resulting in improved customer satisfaction. Adept at multitasking and problem-solving, fostering a positive work environment that drives team performance and business growth.

Overview

16
16
years of professional experience

Work History

Manager

Mario’s Pizza
01.2012 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Accomplished multiple tasks within established timeframes.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Cook

Compass Group Management
01.2010 - 01.2012
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

No Degree -

North Stokes High School
Danbury, NC

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Performance management
  • Shift scheduling
  • Expense tracking
  • Inventory management
  • Financial records oversight
  • Teamwork and collaboration
  • Positive attitude
  • Adaptability and flexibility
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication
  • Managing operations and efficiency

Languages

Spanish
Native or Bilingual

Timeline

Manager

Mario’s Pizza
01.2012 - Current

Cook

Compass Group Management
01.2010 - 01.2012

No Degree -

North Stokes High School

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David Cubias