Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

David Cotterill

Greensboro

Summary

Dynamic and results-oriented professional with a proven track record at The Fresh Market, enhancing customer satisfaction and fostering repeat business through exceptional service and problem-solving skills. Skilled in team collaboration and adaptability, significantly contributing to a positive and efficient work environment. Demonstrates strong communication abilities and a goal-oriented approach, ensuring high standards of customer engagement and operational success.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Sales Associate

The Fresh Market
02.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Pool Attendant

Greensboro Country Club
07.2023 - 12.2023
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Assisted in setting up and breaking down equipment for special events held at the pool area.
  • Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.

Education

Bachelor of Science - Architectural And Building Sciences

Appalachian State University
Boone, NC
05-2028

Skills

  • Customer service
  • Guest service
  • Teamwork and collaboration
  • Adaptability in situations
  • Problem-solving skills
  • Decision-making
  • Listening skills
  • Initiative and Self-motivation
  • Excellent people skills
  • Goal oriented

Accomplishments

-Fall 2024 Dean's List

Interests

  • Gym Workouts
  • Music
  • Hiking
  • Running
  • Playing Sports

Timeline

Pool Attendant

Greensboro Country Club
07.2023 - 12.2023

Sales Associate

The Fresh Market
02.2023 - Current

Bachelor of Science - Architectural And Building Sciences

Appalachian State University
David Cotterill