DAVID BROCK
Cameron
Summary
Entry-level Physical Therapist Assistant with exemplary knowledge of pediatric rehabilitation and needs assessments. Successful career working with outpatient pediatric patients to provide outstanding treatment techniques. Supports team of 4 physical therapists and 3 physical therapy students in serving patients recovering from surgery and sports injuries. Actively in schooling to prepare for physical therapy program.
Overview
2
2
years of professional experience
Work History
Physical Therapy Technician
BreakThrough
08.2024 - Current
- Assisted physical therapists in providing patient care and treatment, ensuring a smooth workflow
- Prepared treatment areas for patients by setting up equipment and ensuring cleanliness and organization
- Managed inventory of supplies and equipment, restocking as needed to ensure availability for therapy sessions
- Scheduled appointments for patients, coordinating with therapists to optimize scheduling efficiency
- Monitored patient progress during therapy sessions, documenting observations accurately in patient records
- Provided support to patients during exercises and therapeutic activities, ensuring safety and proper technique
- Maintained confidentiality of patient information in accordance with HIPAA regulations at all times
- Prepared patients to meet with physical therapists.
Customer Service Associate
Walgreens
09.2023 - 05.2024
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time targets
- Demonstrated strong product knowledge to assist customers with making informed purchasing decisions
- Processed returns and exchanges efficiently, maintaining accurate records and inventory levels
- Collaborated with cross-functional teams to resolve complex customer issues in a timely manner
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School -
Waynesville High School
Waynesville, MO05.2023
Skills
- Organizational skills
- Computer skills
- Communication skills
- Graphic design
- Exercise knowledge
- Customer service
- Anatomy knowledge
- Physiology knowledge
- Post-surgery rehabilitation
- Trauma recovery
- Therapeutic exercise
Timeline
Physical Therapy Technician
BreakThrough
08.2024 - Current
Customer Service Associate
Walgreens
09.2023 - 05.2024
High School -
Waynesville High School
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