Expert in managing daily operations and enhancing workflows in fast-paced settings. Proven track record in cash handling and delivering outstanding customer service. Committed to driving operational excellence and ensuring workplace safety.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Goldsboro
01.2025 - 01.2026
Supervised daily operations to ensure smooth workflow and customer satisfaction.
Managed inventory levels to maintain adequate stock for high-demand items.
Implemented health and safety standards to create a safe work environment.
Provided excellent customer service by addressing inquiries and resolving issues.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Completed opening and closing duties to facilitate business operations.
Barista
Starbucks
Goldsboro
05.2021 - 12.2024
Prepared high-quality beverages following standardized recipes and customer preferences.
Maintained cleanliness and organization of the work area throughout shifts.
Assisted customers with menu selections and provided exceptional service.
Handled cash transactions accurately and efficiently during busy periods.
Trained new baristas on beverage preparation and customer service standards.